The only account of a robotaxi its operator did not write

Every other record here is filed by the company running the vehicle. This one is filed by everybody else: members of the public writing to the federal regulator about an autonomous vehicle they met on the road, and what it did.

About a vehicle nobody was driving

Filed against 5 companies, almost all of them since the start of last year

Of those involving a crash

The public reports how these vehicles behaved, not what they collided with

About a driver-assistance system

162

39 of them describe a crash and 27 an injury — a different product entirely

Filed this year

Against 5 the year before

The public only started filing these last year

Complaints by the year they were filed, split by whether the vehicle had a driver. The two lines are different products under one federal heading, and adding them together would be a category error.

Nobody was drivingA driver was using an assistance system

Waymo

Zoox

Avride

Kodiak

Cruise

Complaints naming a driverless vehicle barely existed before last year and then arrived in volume. Some of that is more vehicles on more streets. Some of it is that the federal complaint form only recently gained a field for naming the company operating the vehicle, so a complaint that would once have been filed against a Jaguar can now be filed against Waymo. Read the shape as the record catching up with the road as much as the road changing.

They are complaining about two completely different things

The distinction that decides whether these counts can be added.

Not one of the 33 complaints about a driverless vehicle describes a crash. They describe conduct: a vehicle stopping in a live lane, turning across somebody, blocking a crossing, sitting through a green light, or in one case carrying a small child with nobody at the wheel. That is what it looks like when the public reports a machine rather than a defect.

The 162 complaints about driver-assistance systems are the opposite: 39 of them describe a crash and 27 an injury. Those are owners of ordinary cars reporting that the system they switched on did something they did not expect. Both sit under the same federal component heading, and adding them together would produce a number that describes neither.

One city keeps its own count, and it is 28 times larger

San Francisco's transport agency runs a 311 category specifically for autonomous vehicles. It measures something the federal channel does not: not a defect, but a vehicle being a nuisance on a named street at a known minute. The bar to filing is a phone call rather than a federal complaint form, so the volume is a different order entirely — and it covers one city.

Cases filed with the city

925

Since the intake opened in April 2025, 736 of them with a street position

Stopped where it should not have

404

The single largest complaint category, ahead of moving unsafely

Named an operator

703

222 cases left the coded field blank and cannot be attributed to anyone

Waymo

654

Zoox

Stopped where it should not haveMoved unsafelyOther

Cases per month

2025-04 to 2026-09. The final bar is a part-month. Volume rose from 19 in the first month to a peak of 100 in December 2025, and the twelve months since have run between 44 and 100 cases.

Where the complaints come from

South of Market

Mission

Civic Center

Mission Dolores

Financial District

Potrero Hill

Golden Gate Park

Mission Bay

Cathedral Hill

Tenderloin

Complaints concentrate where the cars are densest and the streets are hardest, which makes the neighbourhood ranking close to a map of service intensity rather than of danger. Note also what this channel cannot see: it covers one city, it opened in April 2025, and 24% of cases name no operator at all. Shares here are taken over the cases that do.

Every complaint, in the words of the person who filed it

Unedited except for the redaction of names and addresses, which the regulator applies before publishing.

These are unverified public reports. Nobody has checked them, and the company complained about has not answered them. Open a narrative to read it in full.
					What the complaint says
Sep 2, 2026	Driver assistance	TESLA MODEL Y	Piscataway, NJ	no impact	The contact owns a 2026 Tesla Model Y. The contact stated that while the vehicle was in Full Self-Driving (FSD) Mode, while reversing into a parking space, the vehicle initially stopped while approaching a pillar on the driver's side; however, the vehicle then proceeded to park and scraped the driver’s side of the vehicle against the pillar. The contact was concerned about the vehicle failing to stop while approaching an object. The contact stated that the failure might have been reported to the manufacturer through the steering wheel voice recorder. The failure mileage was approximately 10,000.
Aug 31, 2026	Driver assistance	TESLA MODEL Y	Simi valley, CA	Crash	Tesla on autopilot crossed over the double yellow line and hit our red jeep head on. Both vehicles were totaled and all passengers were injured.
Aug 31, 2026	Driver assistance	VOLKSWAGEN ATLAS CROSS SPORT	Plymouth, MN	no impact	The contact owns a 2025 Volkswagen Atlas Cross Sport. The contact stated that while driving 65 MPH, the autonomous braking system was negatively affected by roadway passing underneath the highway. The system mistakenly determined that the vehicle was on the lower roadway, causing the brakes to apply erroneously. The contact stated that the failure was caused by Volkswagen's Predictive Adaptive Cruise Control. During the failure, the warning lights illuminated on the instrument panel and the message curve ahead, reduce speed was displayed. The manufacturer was notified of the failure by phone and email. The vehicle was taken to a local dealer, but the issue was deemed not to be a safety concern by the service department.
Aug 31, 2026	Waymo	UNKNOWN UNKNOWN	San Antonio, TX	no impact	The contact stated while driving approximately 60 MPH on Highway 281 South at between 11:39-11:45 AM, a Waymo vehicle driving approximately 70 MPH suddenly drove across the double white line into the merge lane and nearly crashed into the vehicle that the contact was driving. The contact beeped the horn and the Waymo vehicle switched back into the proper lane. Waymo was contacted about the issue but declined to provide the contact with the year, make, model, or license plate information. The contact indicated that the failure had occurred while driving on the I-37 to I-10 merger.
Aug 30, 2026	Zoox	ZOOX ZOOX ROBOTAXI	Henderson, NV	Injury	On XXX, at 12:36 AM, a child and an adult were passengers in an autonomous Zoox vehicle operating on the [XXX]. The trip was a promotional autonomous ride from [XXX] to the [XXX] drop-off location at [XXX].Upon reaching the destination, the vehicle suffered a critical software routing failure. Instead of executing the drop-off protocol, the automated vehicle entered an infinite loop, driving in continuous circles around the property over and over again. My son has a disability and became highly distressed and panicked was crying and very scared while contained inside.While the vehicle was actively malfunctioning, I called to Zoox Customer Support from inside the cabin. The remote human agent explicitly stated over the phone: "Yes, we can see exactly what is going on with the ride." Despite this live confirmation that the vehicle was trapped in a routing glitch and me and my son were in severe distress, the remote monitoring team failed to immediately override the system, shut down the loop, or pull the vehicle over to allow a safe exit.The vehicle ultimately logged a total trip distance of 6.15 miles and a 30-minute duration (Drop-off delayed until 1:06 AM) for a standard, direct route that should have been approximately 2.3 miles and under 10 minutes. Following the incident, an automated $25.00 Starbucks gift card was issued by the operator at 5:37 AM as a standard automated response to the trip failure.a gift card doesn’t take away the trauma my son went through This safety report is being filed because a human-in-the-loop remote override system should immediately intervene when a vehicle is trapped in an operational loop. Allowing a vehicle to continuously circle with distressed passengers after verbal notification constitutes a significant autonomous vehicle safety hazard that requires federal review. Before other people get hurt INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 27, 2026	Driver assistance	TESLA MODEL Y	Oxnard, CA	Crash	The contact owns a 2026 Tesla Model Y. The contact stated that while his wife was pulling into the driveway at an undisclosed speed while using Full Self-Driving mode, the vehicle came to a complete stop and unexpectedly crashed into the garage. The dealer was notified of the failure; however, the vehicle was not diagnosed or repaired. The contact attempted to reach the manufacturer, but was unable to make contact. The failure mileage was approximately 30.
Aug 26, 2026	Waymo	WAYMO 5TH GENERATION ADS	Scottsdale, AZ	no impact	Autonomous Vehicle Safety Complaint My family ordered a Waymo from the Phoenix airport. There were five passengers, including two children and two elderly adults, as well as luggage. One passenger sat in the driver’s seat. The vehicle accepted us and began driving without providing any warning that we were violating a passenger or seating policy. Several minutes into the trip, Waymo detected the violation and pulled over in an isolated parking lot with no safe pedestrian access to the airport or another pickup location. We were told to exit and arrange alternate transportation. However, Uber/Lyft/Waymo could not pick us up from that location. Despite approximately 110°F heat, two children, two elderly passengers, and our luggage, Waymo support refused our repeated requests to simply return us to the airport or move us to a safe pickup location because we had violated their policy. I ultimately had to walk to a nearby police station, where a police officer drove me back to the airport to get help. I understand Waymo’s passenger policies, but the vehicle should never have begun the trip if it detected too many passengers or someone in the driver’s seat. More importantly, passengers should never be stranded in an unsafe or inaccessible location because of a policy violation. I am reporting this because I believe Waymo needs safeguards requiring the vehicle to either refuse to begin the trip or, if a violation is discovered after departure, transport passengers to the nearest safe and accessible location. This incident created an unnecessary and potentially dangerous situation for our family.
Aug 17, 2026	Driver assistance	TESLA MODEL Y	Stamford, CT	Crash	The contact owns a 2026 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the Full Self Driving Mode activated, the vehicle struck the garage wall, damaging the rear passenger’s side door. No injuries were sustained. The contact stated that the dealer had previously provided mobile service to replace the camera and that a second dealer, Tesla White Plains (250 Tarrytown Rd, White Plains, NY 10607), had performed a hard reset on the vehicle due to phantom braking; however, the failure persisted. The dealer was made aware of the failure but canceled an upcoming appointment and informed the contact that there was no failure found. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 13,001.
Aug 9, 2026	Waymo	WAYMO 5TH GENERATION ADS	Hermosa Beach, CA	no impact	Child safety at risk I saw a child (estimate 3-5 y/o) sitting in front seat of Waymo vehicle at 2:08pm at Bedford Dr. and Peck Dr. in Beverly Hills, CA. There did not appear to be an adult in the vehicle.
Aug 5, 2026	Driver assistance	TESLA MODEL S	Yorba Linda, CA	Crash	The contact owns a 2023 Tesla Model 3. The contact stated that while exiting a supercharging station with the Full Self-Driving (FSD) feature engaged, the message "Take Over Immediately" was displayed. The contact stated that the vehicle abruptly accelerated into an intersection and crashed head-on with another vehicle. The air bags deployed as needed. The contact stated that a Police report was filed; however, the report number was not provided. There were no injuries sustained. The vehicle was towed to an independent mechanic, where it remained undiagnosed and unrepaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 150,332.
Aug 4, 2026	Driver assistance	TESLA MODEL Y	Bloomfield Hills, MI	Crash	The contact owned a 2026 Tesla Model Y. The contact stated that while her daughter was driving 16 MPH with the self-driving feature activated the vehicle failed to stop at a stop sign. Seconds later the contact's daughter attempted to disengage the self-driving feature and then depressed the brake pedal to stop from entering a right-turn-only minor road stop-controlled intersection. However, the front passenger’s side of the vehicle was struck by another vehicle, before striking another vehicle. The contact stated that the air bags on the passenger’s side of the vehicle deployed. The contact's daughter sustained minor leg injuries. Medical attention was not needed, and the contact was not sure whether occupants of the other vehicle required medical attention. A Police report was filed. The contact stated that the vehicle had not detected the oncoming traffic and that the crash could have been prevented. The vehicle was towed to a tow yard where it was deemed a total loss. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 13,986.
Jul 31, 2026	Driver assistance	TESLA MODEL Y	Chicago, IL	Crash	The contact owns a 2022 Tesla Model Y. The contact stated that while the vehicle was operating in the self-driving feature, the vehicle bumped into a shopping cart holder while attempting to park into a parking space, prompting the contact to take control of the vehicle. The rear bumper on the driver's side was impacted. No property damage was reported. The vehicle came to a complete stop upon impact. No air bag was deployed. There was no warning light illuminated. A Police report was not filed. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 32,074.
Jul 28, 2026	Driver assistance	TESLA MODEL Y	Clarksvile, MD	Crash	The contact owns a 2024 Tesla Model Y. The contact stated that while driving at an undisclosed speed on the I-95 N to 175 W exit ramp, while approaching a traffic light in slow-moving traffic with the self-driving feature engaged, the vehicle failed to slow down as expected. To avoid a crash with the vehicle ahead, the contact veered to the right, leaving the roadway and traveling onto a slope and into the grass, where the vehicle struck a tree branch. There were no warning lights illuminated. A Police report was filed. There were no reported injuries or air bag deployment. The insurance company was notified of the issue. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue, and a case was opened. The failure mileage was approximately 19,891.
Jul 13, 2026	Driver assistance	TESLA MODEL Y	Pittsboro, NC	no impact	The contact owns a 2026 Tesla Model Y. The contact stated that while driving at an undisclosed speed without the Full Self-Driving (FSD) feature engaged, the steering wheel suddenly jerked to the right. While the FSD was engaged, the vehicle made erroneous turns at 51 MPH, forcing the driver to take control of the vehicle. The contact received several warnings about the brakes and other safety features. The steering wheel jerked to the right while driving with the FSD engaged. The vehicle was towed to a Tesla Service Center on July 9th. The vehicle was taken to a dealer, where it was repaired. The manufacturer was notified of the failure. The failure mileage was 303.
Jul 12, 2026	Waymo	JAGUAR I-PACE	Phoenix, AZ	no impact	On XXX, I was the sole passenger in a driverless Waymo (XXX) in [XXX]. Pickup: Chase Field ~4:14 PM. At ~4:25 PM on [XXX], a multi-lane urban arterial, the automated driving system decelerated the vehicle without cause to ~10 mph and held that speed in the number one (leftmost) lane. There was no obstacle, pedestrian, emergency vehicle, work zone, signal, or traffic condition to explain it. Traffic passed at normal speed in adjacent lanes. The system merged to the center lane, then returned to the number one lane, still at ~10 mph. The vehicle was a slow-moving obstruction in a live travel lane. There was no steering wheel, no pedal, no human driver. I could not accelerate, pull over, or exit the lane. My exposure to a rear-end collision was created solely by the ADS and could be ended only by the ADS, which was not ending it. I called Waymo rider support. The vehicle remained at ~10 mph. About 30 seconds in, a remote agent overrode the system and restored normal speed. Key finding: the malfunction did not self-correct. The vehicle did not detect the anomaly, resolve it, or degrade to a safe state. It operated hazardously until a remote human took control. The system’s own safety architecture did not catch it. A human did, only because I called. Waymo confirmed in writing that it verified the event as described, then declined to provide root cause, telemetry, or any investigative outcome absent legal process. I request NHTSA determine: (1) whether this was reported under the Standing General Order for ADS vehicles, or deemed below threshold and on what basis; (2) whether unexplained deceleration, sustained low-speed travel in live lanes, or failure-to-self-correct events have been reported for this fleet in the Phoenix ODD; (3) whether an ADS that cannot correct its own hazardous speed loss without remote human rescue meets any reasonable safety expectation for driverless operation on public arterials. Please contact me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 8, 2026	Waymo	WAYMO 5TH GENERATION ADS	Los Altos Hills, CA	no impact	THIS REPORT IS ABOUT A SAFETY ISSUE INVOLVING A WAYMO VEHICLE OPERATING ON SAN THOMAS EXPRESSWAY AND CA HIGHWAY 101. 6/24/2026 ON OR AROUND THIS DATE, THE VEHICLE WAS OBSERVED AT SAN THOMAS EXPRESSWAY IN SANTA CLARA CALIF AND HIGHWAY 101. WAYMO VEHICLE CA PLT # 98720A4 WAS OBSERVED IN THE RIGHT LANE, THAT IS DEDICATED FOR VEHICLES ENTERING THE ONRAMP FOR THE CA 101 SOUTH. WITHOUT WARNING AND WITHOUT A TURN SIGNAL AND CROSSING OVER THE SOLID WHITE LINE, THE WAYMO VEHICLE AGGRESSIVELY ACCELERATED AND MADE AN UNSAFE AND ILLEGAL MERGE INTO THE LEFT LANE BOUND OVER THE OVER-PASS, AND CONTINUED ONTO MONTAGUE EXPRESSWAY. WAYMO VEHICLES ARE UNSAFE AND SHOULD NOT BE ALLOWED ON PUBLIC ROADS, HIGHWAYS AND STREETS. PLEASE INVESTIGATE!!
Jul 6, 2026	Driver assistance	TESLA MODEL 3	Los Angeles, CA	no impact	After disengaging Full Self-Driving (FSD), a mandatory questionnaire pop-up now stays on screen until manually answered, instead of auto-dismissing after a few seconds as it previously did. This forces the driver to interact with the touchscreen immediately after taking back manual control — a moment when full attention should be on the road, not a pop-up. The prompt blocks part of the instrument/display screen until it is tapped, and in some cases requires a minimum 5-second voice response to dismiss (a previous workaround allowing a near-instant voice note to clear it was removed). The pop-up has also been observed persisting even after the vehicle is shifted into Park. This creates a distraction risk during an already safety-critical moment (immediately following a system disengagement, which by definition means FSD failed to handle the driving task). This behavior has persisted across at least 3 software updates. Multiple attempts to raise this with Tesla directly have not resulted in a fix or response. Other FSD users have reported the same complaint. No collision has occurred as a result of this specific issue, to my knowledge, but the design creates a foreseeable distraction hazard during takeover events, which are often already high-risk moments.
Jul 2, 2026	Driver assistance	TESLA MODEL Y	Menlo Park, CA	Crash	The contact owns a 2026 Tesla Model Y. The contact stated that while driving 40 MPH with the Full Self-Driving mode engaged, the vehicle suddenly swerved into the left lane, and the rear passenger’s side door struck the right side of another vehicle. The vehicle stopped after the impact. The air bags did not deploy. The vehicle did not need to be towed. There was no warning light illuminated. Additionally, the Forward Collision Avoidance feature was not activated during the failure. A Police report was filed. There was no injury reported. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 3,609.
Jul 1, 2026	Waymo	WAYMO 5TH GENERATION ADS	Los Angeles, CA	no impact	The reporting citizen was driving legally on [XXX] going forward towards the parking lot next to the round about when an uncrewed, autonomous commercial vehicle operated by Waymo suffered a catastrophic software/hardware failure. The 6,000-pound driverless robot taxi aggressively pursued and chased the citizen’s vehicle in reverse for that full city block despite honking the horn and then holding it down the entire time as the killing 6,000 lbs robot car kept reversing towards the citizens car instead of going forward, forcing the citizen out into a perpendicular intersecting road onto [XXX] The citizen safely evaded a severe collision solely through high-speed defensive driving, reversing, and holding down the horn to warn surrounding motorists of the out-of-control vehicle. The autonomous system failed to stop, recognize the citizen's vehicle, or register the horn. Upon reviewing the internal vehicle data and footage, Waymo’s corporate office confirmed to the citizen on several calls after the [XXX] reporting that this specific vehicle "went rogue." Waymo admitted the failure was severe enough that they immediately pulled the specific vehicle out of operational service. I have several case #s from Waymo of each call admitting fault. These 6000 lbs killing car robots are NOT SAFE and should not be allowed on public roads where real humans are driving! I can’t sleep since [XXX] due to the nightmares of these killing car robots trying to kill me. I must factor in extra time to go anywhere as I cannot have these killing car robots near me and they are everywhere in my area. I visibly shake and sweat involuntarily whenever I see one of these even from very far away or even think about them—which is pretty much always now since [XXX]. Because Waymo deployed a malfunctioning 6,000-pound autonomous vehicle that aggressively chased a resident on public streets, this is an immediate Public Safety Hazard and Reckless Endangerment issue caused by Waymo. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
Jul 1, 2026	Driver assistance	TESLA MODEL S	St. Petersburg, FL	no impact	See attached document for complaint.
Jun 29, 2026	Waymo	WAYMO 5TH GENERATION ADS	Santa Clara, CA	no impact	On [XXX] at approximately [XXX] pm, I was driving in the right-most lane on [XXX]. Traffic in my lane was stopped due to a red light. An autonomous Waymo vehicle was originally stopped at a yield sign on an intersecting side road behind my position. Instead of waiting for a legal gap in the traffic lane, the Waymo vehicle illegally entered the designated bicycle lane to bypass the stopped vehicles. When the traffic light turned green and my lane began to move, the Waymo vehicle abruptly merged into my lane directly from the bike lane (my right-side blind spot). It forced its way in front of my vehicle, requiring me to brake and use my horn to avoid a collision. The autonomous vehicle performed an unpredictable, illegal passing maneuver in a non-vehicle lane (bike lane) and merged from a blind spot, causing a near-miss with a human-driven vehicle that had the right-of-way. I have front and rear dashcam footage capturing the entire incident. Because the raw video files exceed standard upload limits, I have uploaded the unedited footage here for investigators to review and download: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 28, 2026	Waymo	WAYMO 5TH GENERATION ADS	Los Angeles, CA	no impact	Waymo car who had a passenger in the back of the vehicle, was autonomously driving illegally in the bus lane via Wilshire Blvd. Endangering those around them and the passenger inside.
Jun 28, 2026	Waymo	WAYMO 5TH GENERATION ADS	San Francisco, CA	no impact	At approximately [XXX] PT on Saturday, [XXX], my daughter and I were riding as passengers inside the car when the car itself couldn't make the traffic light in time before it turned red and got caught in the intersection of [XXX] and [XXX]. It started backing up into the oncoming traffic going across on [XXX] with the car itself backing up on [XXX], and kept on going backwards to the point that it fully blocked one out of the 2 lanes on [XXX] going towards downtown. This blatantly broke traffic laws, with cars going around us so it wouldn't hit us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 26, 2026	Driver assistance	TESLA MODEL Y	Kissimmee, FL	no impact	The contact owns a 2026 Tesla Model Y. The contact stated that while driving 30 MPH with the Full Self-Driving (FSD) system engaged, the vehicle unexpectedly made a left turn toward a tree and a light pole. The contact manually took control of the vehicle to avoid a crash. There were no warning lights illuminated, or messages displayed prior to the failure; however, after the failure, the contact was prompted to take control from the vehicle. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11,800.
Jun 24, 2026	Driver assistance	TESLA MODEL 3	New Windsor, NY	no impact	The contact owns a 2021 Tesla Model 3. The contact stated that while the vehicle was set to Self-Driving Mode, the vehicle suddenly stopped abruptly without the brake pedal depressed. The contact depressed the accelerator pedal immediately to continue driving. The vehicle was taken to the dealer three times. The dealer reset the mirrors and sensors; however, the failure persisted. The vehicle had not been repaired. The dealer suggested that the contact purchase another vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Jun 23, 2026	Driver assistance	TESLA CYBERTRUCK	Pineville, NC	no impact	The contact owns a 2025 Tesla Cybertruck. The contact stated that while pulling into a charging station with the self-driving system activated, the vehicle stopped in front of the payment pole; however, the vehicle inadvertently accelerated through the barrier gate arm, and the arm was fractured. The barrier scratched the passenger’s side bumper. A police report was not filed. There were no injuries sustained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 13,000.
Jun 22, 2026	Waymo	WAYMO 5TH GENERATION ADS	Orlando, FL	no impact	I was a passenger in a Waymo autonomous vehicle in Orlando, Florida, on June 19, 2026, when a potentially dangerous traffic situation occurred. The vehicle was traveling on a roadway with a speed limit of approximately 45 mph when it suddenly decelerated and continued driving at approximately 10 mph. Other vehicles on the road were traveling at normal traffic speeds, creating a significant speed differential. I was concerned that a vehicle approaching from behind could have rear-ended the Waymo vehicle due to the unexpected and substantial reduction in speed. The vehicle remained at approximately 10 mph for a period of time while surrounding traffic was moving significantly faster. There were no warning messages, alarms, or explanations provided to me before the deceleration. There was no collision, injury, or property damage, but I believe the situation created an unreasonable safety risk. I contacted Waymo support during the incident. I was informed that the vehicle had entered a "restricted zone," but I was not provided with a clear explanation of what that meant or why it required the vehicle to travel at approximately 10 mph on a roadway where traffic was moving much faster. No emergency services responded. There was no collision. However, I am reporting this incident because I believe the vehicle's behavior created a potential traffic hazard and should be reviewed from a safety perspective.
Jun 21, 2026	Waymo	WAYMO 5TH GENERATION ADS	LA, CA	no impact	For nearly one hour, this vehicle was blocking traffic and delaying first responders from critical incident calls. Vehicle was immobile and blocking in right lane of major thoroughfare.
Jun 15, 2026	Driver assistance	TESLA MODEL Y	Flower Mound, TX	Crash	I was involved in an accident while using Tesla FSD. Driving down the freeway my car hydroplaned and spun out and hit another car. My son who was with me said to me that it seemed the car was going a bit fast for the conditions.
Jun 15, 2026	Avride	AVRIDE AUTOMATED DRIVING SYSTEM	Dallas, TX	no impact	An AVRIDE vehicle made a right-hand turn from a middle lane. It did not use the appropriate lane for right-hand turns.
May 26, 2026	Zoox	ZOOX AUTOMATED DRIVING SYSTEM	San Francisco, CA	no impact	The Zoox was parked in the bike lane with its 4way flasher blinking. It was completely obstructing the bike lane (there was no way around it) and because it wasn’t trying to get in or out of an adjacent parking space, this was straightforwardly illegal behavior. This illegal behavior harms safety by forcing bicyclists on this very popular bike route out into mixed traffic with cars at unsafe speeds.
May 23, 2026	Waymo	WAYMO 5TH GENERATION ADS	Carefree, AZ	no impact	At 11:45 AM, a Waymo AV stopped in the middle northbound lane at the Kierland Commons/Scottsdale Quarter signaled pedestrian crosswalk. The stop signal was not on. Pedestrians were standing on the sidewalk waiting for the signal to turn so they could cross Scottsdale Road. I assume the Waymo AV saw the pedestrians standing on the sidewalk and decided to stop. I was directly behind the Waymo AV. Traffic was passing us in both lanes. The Waymo AV remained stopped until the pedestrian signal came on and did not move forward until after the signal turned off. Fortunately, vehicles behind me were paying attention and did not rear-end anybody. The main issue involves a Waymo AV coming to a stop when it sees pedestrians waiting to cross the street, rather than paying attention to the pedestrian signal light, which is a blinking red light over each lane when triggered by a pedestrian that turns solid red, allowing pedestrians to cross the street. I have provided this information to Waymo LLC and they have responded that they are looking into why this Waymo AV stopped when it should not have stopped.
May 20, 2026	Zoox	ZOOX AUTOMATED DRIVING SYSTEM	San Francisco, CA	no impact	The zoox vehicle pulled over blocking the entire right lane and boxing my car into its parking spot and blocking me from leaving. Honking or inching towards it did nothing. It sat there for many minutes until a rider came.
May 20, 2026	Driver assistance	TESLA MODEL Y	Newport Coast, CA	no impact	This is the opposite of a complaint. Somebody may have already submitted a blurb about their Tesla Y traveling on a highway with the speed limit of 60 giving an extra foot of room to a motorcyclist that was passing their vehicle. This happened to me today for the first time while I was in full self driving mode . My car was aware of the motorcyclist wanting to pass me and the car in the next lane. Sensing this it moved over about a foot in my lane to allow the motorcycle passage more room. A few minutes later, it did it again for a different motorcyclist. It did this all while in full self driving mode. Kudos to this safety technology.
May 15, 2026	Driver assistance	TESLA MODEL Y	Lumberton, NC	no impact	The contact owns a 2026 Tesla Model Y. The contact stated that while the contact's husband was driving at 70 MPH, the self-drive feature failed to function as intended. The contact stated that the vehicle aggressively jerked into the merging lane. The contact stated that the vehicle almost crashed into a concrete wall. In addition, the contact stated that the failure was persistent. The contact stated that the failure began after an unknown software update was performed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,800.
May 15, 2026	Driver assistance	TESLA MODEL 3	Chicago, IL	no impact	Full Self Driving software runs a red light in complete disregard of traffic laws.
May 14, 2026	Waymo	WAYMO 5TH GENERATION ADS	Atlanta, GA	no impact	I nearly had a collision with an autonomous Waymo vehicle in [XXX] due to the Waymo vehicle's failure to yield at an intersection. No emergency vehicles responded to the scene. There were no warning lamps, sounds or other symptoms prior to the failure to yield by the Waymo vehicle There was no collision. The Waymo vehicle failed to yield to my vehicle as I was traveling through an intersection with a protected green arrow. I had to slam onto my brakes with to avoid a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
May 13, 2026	Waymo	WAYMO 5TH GENERATION ADS	San Francisco, CA	no impact	A waymo put pedestrian and public safety at risk on 5/12/26 at approximately 7:50 pm when it stopped halfway through an intersection at 14th, Market, and Church Street in San Francisco alongside a crosswalk. I began honking from my vehicle as the waymo stopped in front of lanes of oncoming traffic, blocking the intersection. Instead of continuing through the intersection, the waymo turned towards oncoming traffic and advanced forward into the crosswalk and into oncoming traffic that was stopped at the red light. As one of the vehicles it was advancing towards I laid on my horn to try to get it to stop, but it didn't and the car next to me had to back up away from it to avoid collision. The waymo stopped about 1 foot away from the car before reversing into the intersection again (see pictures) and then turning onto 14th andriving away. The waymo essentially used a very busy intersection and active crosswalk to execute a 3 point turn. Without human driver intervention a collision was likely with a vehicle or pedestrian.
May 4, 2026	Driver assistance	TESLA MODEL 3	East Brunswick, NJ	no impact	I’m writing to express my disappointment with Tesla's decision to stop the transferable option for the Full Self-Driving (FSD) package, which I purchased for $12,000. At the time of purchase, Tesla promised this feature would be transferable to a new vehicle, which was a key factor in my decision. The sudden removal of this option, without prior notice, feels unfair and deceptive. I urge Tesla to reconsider this change or offer a satisfactory resolution for customers like me who relied on the original terms.
Apr 30, 2026	Waymo	WAYMO 5TH GENERATION ADS	Austin, TX	no impact	During a heavy rain vehicle stalled out. Looked like it hit a bag of leaves at the drivers front wheel. Stuck in standing water blocking a lane. I was pulled over waiting out the rain and cars trying to get past the stalled Waymo were almost colliding with me and others. If a car can not function in heavy rain why are these on the roads.
Apr 28, 2026	Driver assistance	TESLA MODEL 3	Los Angeles, CA	Crash	During Autopilot, the vehicle failed to recognize the curve (or did not input enough turning to steering) and accelerated at the curve thinking it is a straight to almost have me crash into a guard rail. No symptoms. No side damage or collisions with others.
Apr 23, 2026	Driver assistance	TESLA CYBERTRUCK	Englewood, NJ	no impact	The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving at undisclosed speeds, the sideview mirrors struck a pedestrian. Additionally, the sideview mirrors struck barriers and other objects while driving. The contact stated that the vehicle failed to detect or recognize when an object was struck and continued operating. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28,000.
Apr 19, 2026	Driver assistance	TESLA MODEL Y	Sachse, TX	Crash	I was driving home with Tesla FSD engaged, and my right turn was approaching. Since the Tesla did not activate the right turn signal on its own, I turned on right indicator manually while FSD was still engaged. But FSD changed the lane to the left and accelerated, and rear-ended the vehicle in front of me.
Apr 17, 2026	Waymo	WAYMO 5TH GENERATION ADS	Los Angeles, CA	no impact	We told a driver with Waymo months ago when he was mapping the pickup route for the Waymos NOT to have them come in our very busy driveway. He did not do as we requested and from that point on they have been coming into our driveway which is private property. If you could please advise them not to enter our driveway that would be great. I have witnessed them beep their horns repeatedly when there's traffic in the driveway which disturbs our guests and they've also backed out of the entrance of our driveway on several occasions which is very dangerous. They used to pickup on the street which was working out just fine before they started coming into our private property and we would like them to go back to picking them up there please! Thank you!
Apr 13, 2026	Driver assistance	TESLA MODEL Y	Sugar Land, TX	Crash	Car was on FSD Software version 2026.8.6 Car had trouble centering itself in the lane (so it does a “ping pong effect”) which I believe caused the car to lose control No others cars involved no injuries Lo and behold, 2 days later a software update (2026.8.6.1) to correct this issue is issued by Tesla I have dashcam and footage of the accident which shows car was on FSD and also shows the “ping pong effect”
Apr 10, 2026	Driver assistance	TESLA MODEL 3	Madison, WI	no impact	The contact owns a 2025 Tesla Model 3. The contact stated that while driving on several occasions with Full Self-Driving (FSD) Mode engaged, the vehicle stopped abruptly while approaching a yellow traffic light, nearly causing the head of the driver to strike the windshield on one occasion. The contact stated that the vehicle failed to gradually come to a stop. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 10,100.
Apr 9, 2026	Waymo	WAYMO 5TH GENERATION ADS	Irving, TX	no impact	It almost drove into a semi truck with trailer making a turn. It then stopped despite multiple cars behind it and obviously having a green light. It was also near an intersection and if things were busy this might have caused an accident. It was the smart and calm defensive driving of multiple people and the truck driver that prevented an accident. It shouldn’t have to require that and my city streets shouldn’t be used as an experiment using vehicles that could be deadly. NHTSA should not wait for a great tragedy and loss of life to take action on these vehicles with nobody inside them. I have the video of it stopping for no reason but only after the incident began.
Apr 3, 2026	Driver assistance	TESLA MODEL S	San Jose, CA	Crash	Here’s a clear, professional paragraph you can use for your NHTSA report: ⸻ While using Tesla’s Auto Summon feature in a controlled parking environment, my vehicle (2017 Tesla Model S) made unintended contact with a stationary garage pillar. At the time, I was actively supervising the vehicle as required, and it was operating at low speed. The vehicle appeared to misjudge clearance while maneuvering, resulting in a sideswipe to the front passenger side and damage to the side mirror. This incident posed a safety risk as the vehicle’s automated steering did not maintain adequate distance from a fixed object, which could present greater danger in tighter environments or near pedestrians. There were no warning lamps, alerts, or abnormal sounds prior to the incident to indicate an imminent issue. No emergency crews responded, and there were no injuries. The collision involved only a stationary object (garage pillar).
Mar 21, 2026	Kodiak	FORD MAVERICK	Jenks, TX	no impact	Per a video posted on LinkedIn on March 20, 2026 by Chris Hackney, a Fountainhead Logistics Class 8 tractor displaying a Texas License plate on the front bumper & equipped with the Kodiak Robotics "Kodiak Driver" autonomous system was pulling three 40' belly dump trailers used to transport frac sand on an unknown public roadway in the West Texas Permian Basin in violation of Texas State law which prohibits triple trailers on public roadways. I can't confirm that the movement of the triple trailers shown in the video actually occurred on a public roadway vs a private lease road in the oil & natural gas fields where Fountainhead Logistics operates. I request NHTSA reach out to Fountainhead Logistics &/or Kodiak Robotics to confirm if such alleged illegal movement was made on a public roadway.
Mar 21, 2026	Waymo	WAYMO 5TH GENERATION ADS	Hanover, PA	no impact	Waymo vehicle made a sudden merge into my vehicle's lane despite only about 1 car space between me and another vehicle in front when the Waymo's lane was blocked. I had to swerve my car hard left to avoid the Waymo from colliding into my vehicle.
Mar 10, 2026	Driver assistance	TESLA MODEL Y	Grapeview, WA	Crash	The contact owns a 2024 Tesla Model Y. The contact stated that while driving at 22 MPH in full self-driving mode, the vehicle inadvertently crashed into the rear driver's side of a parked vehicle on the shoulder lane. No warning light was illuminated. The other vehicle was unoccupied. The contact's front passenger side sustained damage. The contact stated that the automatic emergency braking system activated moments before the crash, but it was too late to prevent the collision. The air bags did not deploy. The contact suffered from cervical strain and rib contusion and received medical attention for the injuries. A police report was filed. The vehicle was towed to a body shop and was not deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Mar 9, 2026	Driver assistance	TESLA MODEL Y	Columbus, OH	Crash	A 2018 Ford Explorer, marked police vehicles, was operating with lights and siren when it proceeded through a red traffic light at an intersection. The subject vehicle, 2020 Tesla Model 3, was proceeding through a green traffic light at the intersection and struck the Ford.
Mar 8, 2026	Waymo	WAYMO 5TH GENERATION ADS	Miami Beach, FL	no impact	How was your safety or the safety of others put at risk? On multiple occasions, the vehicle crossed solid white lines during active traffic, made illegal turning maneuvers at intersections without yielding properly, and consistently camped in the passing lane at speeds below the flow of traffic. This forced other vehicles to pass on the right and created unpredictable merge scenarios that increased collision risk for surrounding drivers. Did emergency crews respond to the incident? No emergency crews responded to these specific violations, though they represent ongoing safety concerns during routine operation. Were there any warning lamps, messages, sounds, or other symptoms of the problem prior to the failure, and when did they first appear? No warning indicators were present. The vehicle operated normally from a system status perspective while committing the traffic violations. The illegal maneuvers occurred without any passenger notification or system alert. Was there a collision or impact with another vehicle, cyclist, pedestrian or stationary object? No collision occurred, but the illegal maneuvers created near-miss scenarios with other vehicles forced to react to unpredictable behavior. Was there a traffic violation? Yes. Multiple traffic violations including crossing solid white lines, illegal intersection maneuvers, and improper lane usage (camping in the passing lane).
Mar 3, 2026	Driver assistance	TESLA MODEL Y	Irvine, CA	no impact	The contact owns a 2023 Tesla Model Y. The contact stated that on two occasions while stopped in self-driving mode, the vehicle unintendedly accelerated into oncoming traffic. The brake pedal was depressed, and the vehicle stopped after driving a foot. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Mar 2, 2026	Waymo	WAYMO 5TH GENERATION ADS	BURLINGAME, CA	no impact	I rode a Waymo for about 5 miles in Burlingame, CA today. On [XXX] near the intersection of [XXX] , at approximately [XXX] on [XXX], I witnessed a safety incident. The car was driving west on [XXX] . The road is one lane in each direction. The right-hand lane was closed for road work. As my car approached the lane closure, a road worker waved at my car to indicate it to stop. This was because only one lane was open to traffic and was being used for alternating two-way traffic. The car did not stop or even slow down much and shifted to the left (oncoming) lane and continued driving. Thankfully there were no cars coming in the opposite direction but this was a very unsafe maneuver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 27, 2026	Driver assistance	TESLA MODEL Y	las vegas, NV	Crash	I am submitting this complaint to report a safety concern involving Tesla’s Full Self-Driving (FSD) system. On [XXX], while my vehicle was operating under FSD in Las vegas NV, the vehicle was positioned in a clearly marked left-turn-only lane. The roadway had visible pavement arrows indicating a required left turn. Despite these clear lane-direction markings, the FSD system proceeded straight instead of turning left. The maneuver occurred abruptly. I did not receive a clear or timely takeover warning prior to the deviation. The transition from a left-turn lane into a straight path happened quickly, leaving extremely limited reaction time (estimated less than one second). As a result of the system’s unexpected behavior, a collision occurred with another vehicle traveling straight. At the time of the incident: Weather conditions were clear. Road markings were visible. There were no obstructions blocking lane markings. I was attentive and looking at the road. The police report assigned fault to me as the driver; however, the vehicle was actively operating under Tesla’s FSD system when it disregarded the clearly marked left-turn-only lane. I am concerned that this behavior represents a potential safety defect involving: Lane interpretation errors Failure to follow traffic control markings Insufficient takeover warning timing If this issue is systemic, it may pose a broader safety risk to other road users. I respectfully request that NHTSA review this matter as a potential safety defect related to Tesla’s Full Self-Driving system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 25, 2026	Waymo	WAYMO 5TH GENERATION ADS	Brooklyn, NY	no impact	NHTSA SAFETY DEFECT REPORT Target: Waymo LLC / Alphabet Inc. Subject: Suspected ADS Perception Defect – Wheelchair Users Location: Chicago, IL (60611, 60601, 60602, 60610, 60654) Waymo’s Automated Driving System (ADS) appears to exhibit a defect in Object and Event Detection and Response (OEDR) performance concerning pedestrians using power wheelchairs and other mobility aids. Wheelchair users present a lower visual profile and atypical movement patterns. If misclassified as stationary objects or not detected in time, the ADS may fail to brake or yield appropriately. In high-density urban intersections, this creates an unreasonable risk of crash, serious injury, or death. Waymo has previously recalled vehicles for ADS object-recognition and classification failures. These prior defects raise concern that vulnerable road users with non-standard physical profiles remain insufficiently validated within the Operational Design Domain. Pursuant to 49 U.S.C. Chapter 301, I request that NHTSA initiate a Preliminary Evaluation into Waymo ADS OEDR performance as it relates to wheelchair users in dense urban environments.
Feb 9, 2026	Driver assistance	TESLA MODEL 3	Long Beach, CA	no impact	The contact owns a 2023 Tesla Model 3. The contact stated that while driving with the Autonomous Self Driving feature activated in rainy weather, the vehicle suddenly turned towards the left onto railroad tracks. The contact regained control of the vehicle and was able to drive off the railroad tracks. The tires and rims were damaged due to the failure. The vehicle was taken for repairs, and the tires and rims were replaced, and an alignment was scheduled to be performed. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 14,469.
Feb 2, 2026	Driver assistance	TESLA MODEL Y	Alta, WY	no impact	The contact owns a 2026 Tesla Model Y. The contact stated that while driving approximately 59 MPH with the Autonomous Self Driving feature activated and attempting to make a right turn, the vehicle failed to decelerate or signal while making the turn. The contact manually made the turn and then continued driving and reengaged the Autonomous Self Driving feature. The failure had occurred twice on the same day. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure through the Mobile App. The manufacturer was not notified of the failure. The failure mileage was approximately 3,500.
Jan 28, 2026	Waymo	WAYMO 5TH GENERATION ADS	san francisco, CA	no impact	AT 06:52 AM Jan 28 2026, a waymo autonomous taxi passed a school bus with its stop sign extended on the 1400 block of Newcomb Ave, San Francisco CA 94124. Without including personal information- the school bus was picking up a special need student in front of his house. I believe this student is a "runner", who will go in the street without looking. It is frightening that a Waymo will not stop for a special needs bus with is stop sign extended. I included the time and place so that you can request the video from the Waymo of the incident.
Jan 22, 2026	Driver assistance	TESLA MODEL Y	Fremont, CA	Crash	The contact owned a 2022 Tesla Model Y. The contact stated that while the contact’s daughter was driving at approximately 70 MPH under significant rainy weather conditions, with autopilot mode engaged, the auto pilot became inoperable. The contact stated that the driver attempted to steer the steering wheel; however, the steering could not be steered, causing the driver to lose control of the vehicle. The vehicle subsequently collided with a concrete wall and might have collided with another vehicle. There was no warning light illuminated. The contact stated that all the air bags of the vehicle deployed during the crash. As a result of the incident, the driver sustained a nose injury and facial lacerations. The driver was transported to a local Emergency Room for medical treatment. A police report was filed. The vehicle was towed and deemed a total loss. A Tesla service center was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, but no assistance had been provided. The failure mileage was approximately 55,000.
Jan 15, 2026	Driver assistance	TESLA MODEL Y	Rowland Heights, CA	no impact	The contact owned a 2026 Tesla Model Y. While reversing out of a parking spot using the Full Self-Driving feature, the system turned the wheel and maneuvered the vehicle into a pole, striking the left side of the front bumper. The vehicle was driven to the residence. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 15,803.
Jan 2, 2026	Driver assistance	TESLA MODEL Y	Rockville, MD	no impact	The contact owns a 2026 Tesla Model Y. The contact stated that while driving 60 MPH with the ADAS Autonomous Self Driving Mode activated and the TESLA Navigator set to operate lane changes, the vehicle attempted to enter the EZ-PASS lanes while the gates were down, and the contact had to take corrective action. The contact stated that the vehicle failed to yield to the gates being down. The manufacturer was notified of the failure. The contact stated that an unknown software update had been performed on December 31, 2025, and might have caused the failure. The failure mileage was 5,900. The VIN was not available.
Dec 30, 2025	Waymo	WAYMO 5TH GENERATION ADS	Palm Springs, CA	no impact	(Waymo VIN unknown) On Saturday, December 20, 2025, a power outage occurred in San Francisco, California, disabling and parking a significant number of Waymo/Alphabet, Inc. robotaxis in traffic lanes at intersections where the outage had shut off stoplight traffic controls. They did not operate according to California Vehicle Code §21800 (d)(1), which states “The driver of any vehicle approaching an intersection which has official traffic control signals that are inoperative shall stop at the intersection and proceed when it is safe to do so.” The robotaxis did not proceed when traffic cleared and, in some reported instances, blocked a traffic lane for several hours. Waymo subsequently claimed to remedy this fault, stating online that “...we are now implementing fleet-wide updates that provide the Driver with specific power outage context, allowing it to navigate more decisively.” Waymo statement: [XXX] On December 29, 2025, a video from [XXX] was downloaded. According to the social media post, this recording was made on [XXX], by a TikTok user, [XXX] . The video shows a Waymo robotaxi stopped blocking a [XXX] onramp in San Francisco. On the soundtrack, an occupant in the vehicle can be heard saying the robotaxi had already reversed twice. This video documents that the Waymo robotaxi failed to navigate the inoperative traffic control signal correctly, contrary to California Vehicle Code §21800 (d)(1), and demonstrates that the Waymo statement indicating a fleet-wide fix had been implemented was false. Social Media post: [XXX] Location in San Francisco where the recording was made: [XXX] [XXX] video downloaded from [XXX] : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 30, 2025	Driver assistance	UNKNOWN UNKNOWN	San Francisco, CA	no impact	The contact stated that while walking across the street an autonomous vehicle drove through the cross walk nearly hitting the pedestrian in the cross walk. The speed of the vehicle at the time of the incident was undetermined. The year, make and model of the vehicle was unknown. A police report was taken at the scene. No further information was available.
Dec 23, 2025	Driver assistance	TESLA MODEL Y	Danville, CA	Crash	The contact owns a 2022 Tesla Model Y. The contact stated while his wife was driving 40-50 MPH in the evening with Self-Driving mode activated, the vehicle failed to decelerate while driving onto the exit lane and crashed into the rear of another vehicle. The contact was occupying the front passenger's seat during the incident. The front driver's side and passenger's side air bags deployed. There was no reported injury. The vehicle was towed to the residence. The vehicle was later towed to a Tesla autobody repair shop to be repaired. The vehicle was then towed to the autobody repair shop recommended by the insurance company. The vehicle was later totaled by the insurance company due to the cost of the air bags replacement. A police report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.
Nov 25, 2025	Driver assistance	MERCEDES-BENZ EQS 580 4MATIC	Haltom City, TX	no impact	The contact owns a 2023 Mercedes-Benz EQS580 4Matic. The contact stated that the vehicle was designed with Level 2 Semi-Autonomous Driving System and was purchased brand new. The contact stated that the first failure had occurred in the first month of purchase. The contact stated that while driving with the Adaptive Cruise Control with the Stop-and-Go Mode engaged, the set speed changed radically. The contact stated that while the speed was set to 60 MPH, the speed decelerated to 20 MPH unintendedly. No warning light was illuminated. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The contact stated that a staff at the dealer advised the contact that it was a known issue with similar vehicles. The contact stated that the failure recurred while the dealer was test-driving the vehicle. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that upon taking the vehicle back to several dealers on several occasions and the contact was provided a loaner vehicle; however, the same failure occurred with the loaner vehicles. The manufacturer was not notified of the failure. The failure mileage was approximately 200.
Nov 3, 2025	Driver assistance	TESLA MODEL Y	Arcadia, CA	Crash	The contact owns a 2024 Tesla Model Y. The contact stated that while the vehicle was making a right turn out of the parking lot in Full Self-Driving mode at approximately 2-3 MPH, it continued to turn to the right and crashed into a nearby parked vehicle. The air bags did not deploy. There were no injuries or medical attention needed. A police report was not filed. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 6,000.
Oct 16, 2025	Driver assistance	TESLA MODEL Y	Lake Zurich, IL	no impact	The contact owns a 2026 Tesla Model Y. The contact stated that while driving at various speeds in Autopilot Mode, the vehicle misread nearby road signs. The contact stated that a road sign in Illinois marked 83 and 60 was misread by the software (V12 2025.22.6E575ED98D527), while in Autopilot, with 60 being the Speed Limit, and the vehicle unintendedly accelerated or decelerated to 60 MPH. While driving on a road with a slight ramp with the Speed Limit of 40 MPH or 45 MPH, once the vehicle was on the ramp, the vehicle unintendedly accelerated to approximately 50 - 55 MPH. There were no warning lights illuminated during the failures. The contact stated that the vehicle failed to exceed 40 - 45 MPH while driving on other roadways. The vehicle failed to maintain the desired speed during each failure without a warning light being illuminated. The dealer was contacted, and the vehicle was taken to the dealer, but the vehicle was not yet diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 400.
Oct 15, 2025	Driver assistance	TESLA MODEL X	San Francisco, CA	no impact	The contact owns a 2019 Tesla Model X. The contact stated that the Full Self-Driving system was updated in June 2025. Since the update, while idling at red traffic lights, the vehicle was surging forward as if it were trying to run the red light. The contact had to immediately depress the brake pedal to prevent the vehicle from accelerating unintendedly. While attempting to make a right lane change, the vehicle suddenly seize mid-lane-change and returned the vehicle to the original lane. The contact made 2 to 3 attempts before being able to make the lane change successfully. The vehicle also independently attempted to make the lane change as if self-correcting the vehicle. The failure was intermittent. The vehicle was taken to the dealer, and the vehicle suddenly ran a red-light while being test driven. The contact stated that the dealer expressed that it was a known issue after the software update was completed. The vehicle was not diagnosed or repaired. The vehicle was taken to another dealer, Tesla (1731 Fourth St, Berkeley, CA 94710); who was unable to diagnose or repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.
Oct 9, 2025	Driver assistance	TESLA MODEL 3	Toms River, NJ	Crash	The contact owns a 2019 Tesla Model 3. The contact stated that his wife was driving approximately 30-40 MPH at night with Full Self-Driving(FSD) mode engaged. The contact stated that the driver was exiting the highway to merge onto another highway that would close intermittently. The contact stated that the driver briefly looked at the navigation screen, and the vehicle suddenly crashed into the first highway closure gate, and the windshield shattered. The vehicle then crashed into a second highway closure gate. The contact stated that the Full Self-Driving(FSD) mode failed to operate as needed to prevent the collisions. The driver was able to stop the vehicle by depressing the brake pedal. The vehicle stopped in the middle of the highway, and there was no oncoming traffic. The contact's daughter was occupying the front passenger's side seat during the incident. The driver called 911, and the police officers arrived at the scene. A police report was filed, but the police report number was not available. The air bags did not deploy. There was no injury sustained. The vehicle was towed to a tow yard, where it was under evaluation. The contact related the failure to NHTSA Action Numbers: PE25012(Electrical System) and PE24031(Electrical System). The contact attempted to contact the manufacturer via phone, but the manufacturer was unreachable. The vehicle was not repaired. The failure mileage was 111,725.
Sep 5, 2025	Driver assistance	TESLA MODEL 3	Stratham, NH	no impact	The contact owns a 2018 Tesla Model 3. The contact stated that while driving 60 MPH with the Self Driving feature activated, the vehicle failed to slow down while approaching oncoming traffic. The vehicle accelerated and drove around the traffic. The contact depressed the brake pedal and touched the steering wheel to disable the Self Driving feature, but the vehicle failed to respond. The contact stated that once the vehicle passed through traffic, the brake pedal was depressed again, and the Self Driving feature was deactivated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was 55,866.
Sep 4, 2025	Driver assistance	TESLA MODEL X	Beverly Hills, CA	Crash	See attached document for complaint.
Sep 4, 2025	Driver assistance	JEEP WAGONEER S	Frederick, MD	no impact	See attached document for complaint.
Aug 29, 2025	Waymo	WAYMO 5TH GENERATION ADS	Sacramento, CA	no impact	The contact stated that while driving at an undisclosed speed, a failure was noticed with a 2023 Jaguar I-Pace operated under the Waymo ride-share program. The vehicle would intermittently stop in the middle of traffic while completing rideshare trips. The contact expressed a concern that the ongoing failure posed a safety hazard. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was unavailable.
Jul 18, 2025	Waymo	WAYMO 5TH GENERATION ADS	Santa Monica, CA	no impact	Waymo ran a red light at [XXX] on [XXX] in Santa Monica, CA. It was traveling probably 20-25 mph (less than the speed limit) and could have easily stopped after the light turned yellow at [XXX] . Instead it continued through the intersection while the light turned red. I was a pedestrian waiting to cross and was delayed by the Waymo. I could have been hit if I entered with the walk signal. Please see video here: [XXX] . I reported this to Waymo. They refused to acknowledge the mistake or explain what specific actions they were taking in response. While this situation was not exceptionally dangerous, that was partly because I took caution. A human driver may slightly misjudge this sort of situation, but I cannot understand why an autonomous vehicle would do it. It was not a challenging driving situation for a computer to solve if it is generally trying to operate within the rules. I am concerned that Waymo is cheating a bit on red lights on purpose to save time. I strongly support autonomous vehicles for safety, but they only help if companies take the rules seriously. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 7, 2025	Waymo	WAYMO 5TH GENERATION ADS	Decatur, GA	no impact	The contact called about failures with 2024 Jaguar I-Pace vehicles. The contact stated that on four separate occasion had experienced failures with Waymo powered Jaguar vehicles. The contact stated that while exiting a one-way circle, a Waymo vehicle started driving towards her vehicle in the wrong direction. The Waymo vehicle eventually stopped right before crashing into the bumper of the contact's vehicle. The contact then stated that the Waymo reversed independently and parked in the corner of the circle. The contact stated that in another incident, a Waymo vehicle failed to stop at a 4-way intersection and drove through stop sign. In addition, the contact stated that while driving in her lane at a slow speed, a Waymo vehicle entered the contact's lane and cut the contact off. Additionally, the contact stated that while driving at a moderate rate of speed, another Waymo vehicle stopped far beyond the stop sign line and was in the contact's lane. The contact was forced to drive around the Waymo vehicle to avoid crashing into the vehicle. The contact expressed grave concerns about these vehicles and believed that these vehicles were a danger to public safety.
Jun 24, 2025	Driver assistance	TESLA AUTOMATED DRIVING SYSTEM	austin, TX	no impact	Subject: Formal Safety Complaint – Tesla Robotaxi Operation in Austin, TX on [XXX] Dear NHTSA ODI Team, I am writing to formally report a serious safety concern involving a Tesla Robotaxi operating in Austin, Texas on [XXX]. The vehicle was documented drifting into the wrong lane, crossing a double‑yellow line before realigning in the correct lane—posing a definite risk to oncoming traffic The same or a related Robotaxi was recorded exceeding posted speed limits, with speeds reaching approximately 39 mph in a 30 mph zone Visible in these clips were no adverse weather conditions or challenging intersections, contradicting claims that such factors influenced the mishaps Why this matters: The deployment is an early paid, driverless Robotaxi service—yet the performance demonstrated in these incidents raises immediate concerns about the system’s readiness for real‑world, public‑road operations The vehicles appear to be violating traffic laws, compromising the safety of passengers, other road users, and pedestrians. NHTSA’s own inquiry into these behaviors, and Tesla’s desire to keep responses confidential, underscore the importance of fully transparent oversight What I respectfully request: Confirm whether Tesla submitted its full responses by the deadline Ensure that all communications are reviewed under applicable standards, not withheld as proprietary. Promptly assess and address the potential defect in Tesla’s Robotaxi control software or hardware. Require Tesla to provide crash data, performance logs, and operational protocols for these and future incidents. Publish a full report on the safety of robotaxis INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 19, 2025	Driver assistance	TESLA MODEL Y	Ann Arbor, MI	no impact	I am writing to raise a safety concern regarding the use of Tesla’s Full Self-Driving (FSD) system on my 2023 Tesla Model Y when a rear hitch-mounted bike rack is installed. Numerous users, including myself, have experienced dangerous or erratic behavior from FSD when carrying bicycles on a rear-mounted rack. Specific issues include: False detection of a trailing vehicle directly behind the car. Phantom braking or swerving, including abrupt lane changes or acceleration. Unreliable navigation at intersections (e.g., nearly running stop signs) due to apparent misinterpretation of sensor data. In some cases, tailgating or aggressive following behavior by the vehicle. These behaviors appear to stem from the FSD system misinterpreting the presence or visual signature of the rack and bikes as another vehicle. In several online reports, this has led to unsafe maneuvers. To temporarily mitigate the issue, some drivers have resorted to taping over the rear camera, which is neither safe nor user-friendly. While I recognize Tesla has made improvements such as camera obstruction warnings (e.g., in FSD v12.5.6+), these do not address the core misclassification problem. My requests: That Tesla officially acknowledge and investigate FSD misbehavior in the presence of rear-mounted bike racks. That Tesla provide clear driver guidance on whether FSD should be used when such a rack is installed. That the FSD system include an option for a “Bike Rack Mode” or alternative logic to prevent rear-camera misinterpretation. That this concern be escalated within your safety and AI development teams to ensure user safety is prioritized.
Jun 4, 2025	Driver assistance	TESLA MODEL 3	Tallahassee, FL	Crash	The contact owns a 2022 Tesla Model 3. The contact stated that while the vehicle was in self-driving mode, the vehicle was supposed to merge into the right lane, however the vehicle accelerated into the left lane, and another vehicle collided into the front driver side of the vehicle. The contact stated that he did not sustain any injuries, however the passenger stated he sustained injuries, but the injuries were unknown. No medical attention was required. The contact stated that a police report was filed. The vehicle was taken to dealer where it was diagnosed that the software needs to be updated. The vehicle was not repaired. The vehicle was still drivable after the incident. The manufacturer was not notified of the failure. The approximate failure mileage was 104,547.
Jun 2, 2025	Driver assistance	TESLA MODEL Y	Safety Harbor, FL	no impact	I am writing to report a concerning incident involving the Full Self-Driving (FSD) feature on my 2026 Tesla Model Y. The incident occurred on Saturday, [XXX], at approximately [XXX] EDT at the intersection of [XXX] . My wife and I were traveling from Safety Harbor, FL to Foxtail Coffee on [XXX] , a trip of approximately two hours. The FSD system performed well for 98% of the journey. However, at the aforementioned intersection, the vehicle was stopped at a red light in the left lane, first position, for approximately 45 seconds. Suddenly, without warning, the car accelerated and ran the red light. Thankfully, there was no cross traffic, and no collision occurred, but this was a frightening experience that significantly undermined our confidence in the FSD system. Even though we love the vehicle, we felt the need to report the incident INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 1, 2025	Driver assistance	TESLA MODEL Y	El Dordado Hills, CA	no impact	Our 2022 Tesla Model Y Performance backed out of a driveway into the street and parked in the middle of the street with nobody inside the car, creating a traffic hazard. This happened after around an hour parked. The Smart Summon feature was enabled in the car. Possible cause was that Summon was accidentally activated by phone jostling in pants pocket. Car was looked at by Tesla and found to be in good working order and was considered safe to drive. No explanation of cause of the event was offered by Tesla. We turned off the smart summon feature in the car. Suggest adding an additional step in the Tesla app such as requiring a numerical code input to eliminate the possibility of accidentally summoning the car by random inputs to Tesla app when phone is in a pocket. We have time stamped surveillance video of the event. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
May 13, 2025	Driver assistance	TESLA MODEL Y	San Diego, CA	no impact	The contact owns a 2023 Tesla Model Y. The contact stated while driving at an undisclosed speed with the full self-driving system activated, the message "System Malfunction - Take Over Immediately" was displayed. There was no warning light illuminated. The vehicle was taken to the dealer, who was unable diagnose the vehicle or duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 39,000.
Apr 7, 2025	Driver assistance	TESLA MODEL S	Inglewood, CA	no impact	The contact owns a 2016 Tesla Model S. The contact stated while attempting to park the vehicle, the brake pedal was depressed and failed to respond. There were no warning lights illuminated. The contact depressed the brake and the vehicle kept rolling forward. The contact opened the door for the vehicle to come to a stop. On another occasion, the contact stated that the ADAS feature engaged and while driving at various speeds, and the vehicle failed to recognize stop signs, traffic lights, or pedestrians. The contact stated that the function was a paid feature; however, the system failed to operate as designed. On another occasion, the contact stated that the steering will shift to one side while driving at various speeds, and the vehicle became difficult to steer. The vehicle was not taken to the dealer to be diagnosed or repaired. The dealer was made aware, and the contact had a pending appointment scheduled. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
Apr 1, 2025	Driver assistance	TESLA MODEL X	Westfield, IN	no impact	The contact owns a 2020 Tesla Model X. The contact stated while driving approximately 55 MPH, the self-driving mode disengaged unintendedly. There was no warning light illuminated. The vehicle was taken to a Tesla Service Center, where it was diagnosed that the self-driving system had completely failed. The Service Center determined that the self-driving computer needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.
Mar 31, 2025	Driver assistance	TESLA MODEL Y	Long Beach, CA	no impact	The contact owns a 2024 Model Y. The contact stated that while driving 30 MPH with the Full Self-Driving features activated, the vehicle failed to stop at the intersection when the light was red. The vehicle continued to accelerate through the red light. The driver was ticketed by the Police for the infraction. Additionally, while using the Full Self-Driving feature, the vehicle attempted to turn while at a light with a red arrow. The driver depressed the brake pedal to stop the vehicle. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 22,251.
Mar 30, 2025	Driver assistance	TESLA MODEL Y	Hummelstown, PA	no impact	During the autopilot self driving feature the model Y was stopped at a red light waiting to make a left turn. For an unknown reason it proceeded through the red light. Cross traffic had to aggressively break to avoid an incident. Not sure what causes this glitch.
Mar 13, 2025	Driver assistance	TESLA MODEL X	ANDOVER, MA	no impact	Hi, My steering wheel turning very hard even though NHTSA issued the the recall last month but your website says your vehicle is not on recall. Also my rear camara is working still Tesla said needs to be replace again even though Tesla replace in 2023 which is I paid. My autonomy is not working even though I paid $8000 plus $500 tax when I purchase my model X in 2016 for full self driving/ Tesla doesn't want to honor this to us. Hopefully NHTSA put my vehicle in recall list. Thanks for you help. Best regards
Mar 12, 2025	Driver assistance	TESLA MODEL 3	Mesa, AZ	no impact	See attached document for complaint
Mar 5, 2025	Driver assistance	TESLA CYBERTRUCK	San Jose, CA	no impact	The contact owns a 2024 Tesla Cybertruck. The contact stated that while waiting at a railroad track with the Full Self-Driving (FSD) feature activated, the destination was entered, and the railroad lights and gate were lowered when suddenly the Full Self-Driving (FSD) disengaged independently. The traffic light turned green, and the driver was required to take control of the vehicle. During the independent disengagement of the Full Self-Driving (FSD) feature, the vehicle abruptly accelerated. The contact was concerned that the failure might have result in a crash, had he not taken control of the vehicle. The contact stated that he submitted a report through the vehicle App. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,400.
Mar 3, 2025	Driver assistance	TESLA MODEL 3	Herndon, VA	Crash	The contact owns a 2025 Tesla Model 3. The contact stated while driving with the Autopilot and Full Self-Driving and attempting to parallel park into a parking space when it made a sudden left turn and crashed into a curb. The contact took over manually and depressed the brake pedal in order to avoid the entire vehicle driving over the curb. The contact mentioned that the Full Self-Driving software was the most updated version and it did not detect the curb causing the crash. The front passenger side bumper was damaged and scratches underneath the vehicle. No injuries were sustained. No air bags deployed. A police report was not filed. The Tesla Software did not detect the crash. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to take the vehicle to the dealer. The failure mileage was 19,000.
Feb 18, 2025	Driver assistance	TESLA CYBERTRUCK	Cheyenne, WY	no impact	The contact owns a 2024 Tesla Cybertruck. The contact stated while driving 49 MPH with the Full Self-Driving (FSD) activated, the destination was entered, and the system announced the direction steps and suddenly the Full Self-Driving (FSD) disengaged independently causing the driver to be required to take control of the vehicle. During the independent disengagement of the Full Self-Driving (FSD), the vehicle abruptly accelerated and almost struck another vehicle in a head-on collision. The contact was concerned that the failure could result in a crash if other vehicles were in the opposite direction. On a separate occasion, the contact stated that the Full Self-Driving (FSD) was engaged and driving at various speeds, and the vehicle independently maneuvered into oncoming traffic on a 2-lane road causing the contact to have to take control of the vehicle. A crash was avoided; however, the contact was concerned that if there had been a median barrier it could have resulted in a crash. In addition, the contact stated there was a second occasion where the vehicle was in Full Self-Driving (FSD) and veered into oncoming traffic, and manual control of the vehicle was required. The failure was not recorded via the Tesla App. A dealer was contacted, and a service appointment was scheduled for a diagnostic test. The Tesla Service Advisor informed the contact that there was nothing in the systems logs that there was an error, and the dealer was not able to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure several times. The failure mileage was approximately 2,000.
Feb 13, 2025	Driver assistance	TESLA MODEL Y	Redwood City, CA	no impact	The contact owns a 2022 Tesla Model Y. The contact stated that while driving at various speeds with the Full Self-Driving (FSD) activated, the destination was entered, and the system announced the direction steps when suddenly the Full Self-Driving (FSD) disengaged independently causing the driver to be required to take control of the vehicle. During the independent disengagement of the Full Self-Driving (FSD), the vehicle abruptly decelerated. The contact was concerned that the failure could result in a crash if a rear vehicle was tailgating. In addition, the contact stated that the Full Self-Driving (FSD) independently disengaging occurred during excessive sun exposure. On a separate occasion, the contact stated that the Full Self-Driving (FSD) was engaged and driving at various speeds, and the vehicle independently maneuvered into oncoming traffic on a 4-lane road causing the contact to have to take over control of the vehicle. A crash was avoided; however, the contact was concerned that if there had been a median barrier it could have resulted in a crash. In addition, the contact stated there was a second occasion where the vehicle was in Full Self-Driving (FSD) and veered into oncoming traffic, and manual control of the vehicle was required. The failure was recorded via the Tesla App and the data was entered via AI. A dealer was contacted, and a service appointment was scheduled for a diagnostic test. The Tesla Service Advisor informed the contact that moisture entered the camera and the windshield causing the failure and it was a known issue, but only an interim repair was currently available. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.
Feb 13, 2025	Driver assistance	TESLA MODEL Y	Redwood City, CA	no impact	The contact owns a 2022 Tesla Model Y. The contact stated that while driving at various speeds with the Full Self-Driving (FSD) activated, the destination was entered, and the system announced the direction steps when suddenly the Full Self-Driving (FSD) disengaged independently causing the driver to be required to take control of the vehicle. During the independent disengagement of the Full Self-Driving (FSD), the vehicle abruptly decelerated. The contact was concerned that the failure could result in a crash if a rear vehicle was tailgating. In addition, the contact stated that the Full Self-Driving (FSD) independently disengaging occurred during excessive sun exposure weather. The Tesla Service Advisor was informed of the failure and advised the contact that moisture entered the camera and the windshield causing the failure and it was a known issue but only an interim repair was currently available. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.
Feb 13, 2025	Driver assistance	TESLA MODEL Y	Ontario, CA	Crash	The contact owns a 2022 Tesla Model Y. The contact stated that his wife had used the Tesla Summon function in the mobile app to electronically summon the vehicle while she was entering the residential parking lot. The contact stated that while the vehicle was driving towards his wife, the rear passenger's side door crashed into the front bumper of a parked vehicle, causing minor scratches to the vehicle. There was no property damage. The vehicle came to a stop upon making contact with the other vehicle's front bumper. The contact stated that the vehicle was traveling at approximately 5-8 MPH at the time of impact. The airbags did not deploy. The vehicle was not required to be towed. There was no warning light illuminated. A police report was not filed. The vehicle was not severely damaged. There was no injury sustained. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,682.
Feb 12, 2025	Driver assistance	TESLA MODEL S	San Francisco, CA	Injury	I was using summon to pull my car forward out of the parking spot and when I let go of the button the car continue driving forward indefinitely until I chased it down and touch the door handle
Feb 12, 2025	Driver assistance	TESLA MODEL S	San Francisco, CA	no impact	After updating to FSD 13.2.7 yesterday the vehicle turns left at a particular intersection and then drives on the left side of the road the wrong side of the road. Issue has been present for several versions and has been reported repeatedly.
Jan 22, 2025	Driver assistance	KIA SPORTAGE HYBRID	East Norriton, PA	Crash	The contact owns a 2023 Kia Sportage Hybrid. The contact stated while driving at 13 MPH from an exit and entering a roundabout, a right turn on an incline was attempted to be made when the vehicle veered in the left direction independently violently. The contact also stated the driver assist was engaged and the vehicle went off to the side of the road and over an embankment where the vehicle came to a stop. The contact mentioned that the driver assist failed to disengage to give the contact control of the vehicle and the brake pedal was depressed but failed to respond. In addition, the wheels locked. The contact sustained bruising on the left side of the body. No medical attention was required. The vehicle was towed to an independent mechanic but no diagnosis was completed. The vehicle was not repaired. A police report was not filed. The contact mentioned there was a case filed with the insurance company. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000.
Jan 15, 2025	Zoox	TESLA MODEL Y	Las Vegas, NV	no impact	Occurred on [XXX] at [XXX]. Las Vegas. [XXX] and [XXX] are the closest intersections. My lane had construction cones and I had to merge. There was one Zoox ahead of me and one behind in the left lane and I tried to merge in between with blinkers on. The Zoox car behind sped up to close the gap to block me out. After the stop light turned green zi tried to merge again before my lane ended and the driver did the same thing by closing the cap and almost hitting the Zoox ahead of him. It also looks like that driver intentionally partially blocked the first left turn lane so I couldn't use it. I have everything recorded on my Tesla Front, side and back cameras. I attached the footage in the email for review. We should all be concerned if the autonomous vehicle drives this way or if it's learning from this driver's driving behavior. I wanted to add that I had my wife and infant in the car. There's a baby on board sticker on the back, driver side so the Zoox driver had to have seen it and still decided to run me into the cones unless I stopped despite I was already on the dashed lines merging in. It's all on the cam. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 26, 2024	Driver assistance	TESLA MODEL 3	Davenport, FL	Crash	The contact owned a 2022 Tesla Model 3. The contact stated that while driving at approximately 35 MPH with the full self-driving mode activated and making a right turn off the highway, the vehicle collided with the wall of the exit ramp and spun out. The contact stated that there were no prior alerts and or warnings of the collision. The contact sustained a right shoulder injury. Medical attention was not needed. A police report was not filed. The vehicle was towed to a collision shop where it was deemed totalled. The manufacturer was not notified of the failure. The failure mileage was 27,669.
Dec 17, 2024	Driver assistance	TESLA MODEL Y	Nashua, NH	no impact	The contact owns a 2024 Tesla Model Y. The contact stated while driving 55-60 MPH through a light road mist with the Full Self-Driving (FSD) Supervised Mode engaged, a message that the FSD Supervised Mode was running on Degraded Mode due to climatic conditions was displayed. Additionally, an audible warning advising to take over immediately because the FSD was disengaged was sounded. The contact was able to take control of the vehicle and continued driving. The contact stated that the failure recurred several times while driving in inclement and rainy weather. Additionally, the contact stated while driving with FSD Supervised Mode and approaching a stopped vehicle, the vehicle failed to stop. The contact took control and was able to stop the vehicle. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 17,000.
Dec 17, 2024	Driver assistance	TESLA MODEL 3	Harrington Park, NJ	Crash	The contact owns a 2025 Tesla Model 3. The contact stated while his daughter was driving 30 MPH at night with Full Self-Driving(FSD) Supervised mode engaged, the vehicle suddenly made a left turn. The contact stated that the vehicle drove over a curb and onto the grass, and the vehicle drove into a residence's driveway, where the front of the vehicle crashed into the rear passenger's side of three unoccupied vehicles that were parked in the driveway. The front passenger's side and driver's side air bags deployed. The exterior hazard lights were illuminated. The contact's daughter did not sustain any injuries. A police report was filed but the contact did not have the police report information available. The vehicle was towed to a tow lot, where it was waiting to be picked up by a certified Tesla autobody repair shop. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The failure mileage was approximately 219.
Nov 29, 2024	Driver assistance	TESLA MODEL Y	Phoenix, AZ	no impact	The contact owns a 2024 Tesla Model Y. The contact stated while driving at an undisclosed speed with Full Self-Driving Assist Mode activated, the vehicle inadvertently veered off the road, drove over a curb and came to a complete stop. No warning lights were illuminated. The contact stated that the vehicle then operated as needed; however, the failure recurred several times while driving. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.
Nov 7, 2024	Driver assistance	CHEVROLET BOLT EUV	West Chicago, IL	Crash	The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while driving at various speeds, the automatic emergency braking system engaged while there were no vehicles or objects nearby. Additionally, the contact stated that while driving at various speeds, the Super Cruise driver assistance feature disengaged unintendedly. The contact stated that upon attempting to reengage the feature, a message advising that the road lane could not be found or that the contact's face could not be read was displayed. The vehicle was taken to the dealer several times. The dealer informed the contact that the vehicle was operating as designed. Additionally, the contact stated while driving 50-60 MPH on the left lane, the Super Cruise driver assistance feature disengaged unintendedly, causing the vehicle front bumper corner to hit the wall on the driver's side. The contact stated that the driver's side of the vehicle also hit the wall and the vehicle stopped. The contact stated the front driver's side wheel and axle were fractured. The contact hit his head against the driver's side door during the incident and sustained pain, but did not seek medical assistance. A police report was filed, but the contact did not have the police report information available. The vehicle was towed to the dealer but was not diagnosed or repaired. The vehicle was then towed to Body Works on Grand, Inc.(6134 W Grand Ave, Chicago, IL 60639) to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 27,000.
Sep 13, 2024	Driver assistance	TESLA MODEL 3	Denton, MD	no impact	The contact owns a 2022 Tesla Model 3. The contact stated while operating the vehicle in "Self-Driving" mode, the error message "Camera Malfunction" was displayed. During the failure the vehicle drove through red lights and erroneously steered the vehicle off the road and into the wrong lane. The vehicle was taken to the local dealer who diagnosed that the main computer was faulty and needed to be replaced. The computer was replaced but the failure persisted. No further information was available. The manufacturer was notified of the failure. The failure mileage was 34,000.
Aug 22, 2024	Driver assistance	TESLA MODEL X	St. Louis, MO	no impact	See attached document for complaint
Aug 20, 2024	Driver assistance	TESLA MODEL S	Hillsborough, CA	no impact	See attached document for complaint
Aug 12, 2024	Driver assistance	UNKNOWN UNKNOWN	Canton, MI	no impact	I am testing a sample spoofing for internal camera and I was able to run the autopilot without any active monitoring or hands on steering wheel. I already send email to Tesla but get no response.
Aug 6, 2024	Driver assistance	TESLA MODEL 3	Miami, FL	no impact	The contact owns a 2023 Tesla Model 3. The contact stated while driving at various speeds with the Adaptive Cruise Control or ADAS Self Driving feature activated, the vehicle would independently decelerate without warning. During the failure, there were no other vehicles or objects nearby. The Service Center was notified of the failure through the Tesla App. The contact was informed that since a time stamp could not be provided for each failure, the Technician could not determine the cause of the failure. The manufacturer was not yet made aware of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 28,000.
Jul 9, 2024	Driver assistance	TESLA MODEL Y	Los Angeles, CA	no impact	The contact owns a 2023 Tesla Model Y. The contact stated that while driving with the Autonomous Self Driving feature activated, the feature became inoperable. There were no warning lights illuminated. The contact used the APP, and the vehicle was repaired Over-the-Air (OTA). The contact stated while driving again with the Autonomous Self Driving feature activated, the failure recurred, and the safety features became inoperable. The contact stated that the camera was operable but not communicating with the ADAS- Autonomous Self Driving feature. The contact sent a message to the local dealer to schedule an appointment. The vehicle was not diagnosed or repaired. The contact stated that the ADAS-Autonomous Self Driving started working but then became inoperable again. The contact stated that the failure was related to the ADAS-Autonomous Self Driving System software failure. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,000.
Jun 24, 2024	Driver assistance	FORD F-150 LIGHTNING BEV	Winter Haven, FL	Crash	The contact owns a 2022 Ford F-150. The contact stated that while driving at 20–25 MPH with the BlueCruise hands-free driving mode activated, the steering wheel inadvertently veered to the right, and the vehicle violently jerked across three lanes of traffic before slamming into the guardrail. No warning light was illuminated. The air bags did not deploy. There were no injuries sustained, and medical attention was not received. A police report was filed. The contact received a citation for reckless driving. The vehicle was towed to the dealer but had not yet been repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 25,000.
Jun 7, 2024	Driver assistance	TESLA MODEL Y	Seattle, WA	no impact	The contact owns a 2023 Tesla Model Y. The contact stated while driving 15 MPH in the right lane with Self-Driving Assist mode engaged, the vehicle veered to the right and struck a 3–4-inch white curb. The contact stated that he immediately regained control of the vehicle, steered the vehicle back in the lane and turned off the vehicle. The contact stated that after disengaging the Self-Driving Assist mode, a message inquiring feed-back was displayed, and the contact reported the incident. The contact inspected the vehicle and was able to continue driving without Self-driving Assist mode. The manufacturer was notified of the failure and informed the contact that the vehicle data did not indicate that the incident had occurred. The manufacturer provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 14,000.
Jun 4, 2024	Driver assistance	TESLA MODEL X	Grand Rapids, MI	Crash	The contact owns a 2020 Tesla Model X. The contact stated that upon activating Smart Summon, the vehicle turned directly towards a vehicle parked to the left at an undisclosed speed, resulting in a crash before that contact was able to cancel Smart Summon, after which the vehicle came to a complete stop. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A Police report was not filed, and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 57,000.
May 7, 2024	Driver assistance	TESLA MODEL Y	Jersey City, NJ	no impact	The contact owns a 2023 Tesla Model Y. The contact stated that while driving the vehicle at approximately 55 MPH on autopilot, the brakes independently engaged, and the vehicle decelerated abruptly to approximately 12 MPH. The contact stated that there were no obstructions, or oncoming vehicles on the roadway during the failure. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.
May 3, 2024	Driver assistance	TESLA MODEL X	Bellingham, WA	no impact	The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed with the Autonomous Self-Driving mode activated, the Auto-steer feature was engaged, and the vehicle inadvertently steered into the left lane of oncoming traffic. The contact manually steered the vehicle away from the oncoming traffic. An unknown dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 110,000. Parts distribution disconnect.
Apr 26, 2024	Driver assistance	TESLA MODEL Y	La Mesa, CA	no impact	The contact owns a 2022 Tesla Model Y. The contact stated that while driving with the Autonomous driving feature activated, the system deactivated unintendedly. While driving at highway speeds, the safety feature was inoperable. The contact stated that there was not enough time to take over the vehicle. The contact had to pull over to rest the system. While driving at 65 MPH, the safety feature was deactivated. The local dealer was contacted but the vehicle was not diagnosed or repaired. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,757.
Apr 12, 2024	Driver assistance	FORD RANGER	Brick Township, NJ	Crash	The contact owns a 2021 Ford Ranger. The contact stated that while in the reverse gear, the rear cross-traffic warning did not alert the contact that the vehicle was close to an object. As a result, the contact crashed into a pole. No injuries were sustained. A police report was not filed. The vehicle was taken to the dealer where the bumper and the harness for the rear cross-traffic warning system were replaced. The manufacturer was aware of the failure and a case was opened. The failure mileage was approximately 14,850.
Apr 9, 2024	Driver assistance	TESLA MODEL Y	Kennewick, WA	Crash	The contact owns a 2024 Tesla Model Y. The contact stated that after downloading the software, upon engaging the Auto Pilot, and driving approximately 35 MPH, the vehicle crashed into a curb. There were no warning lights illuminated. There were no reported injuries. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but did not assist. The failure mileage was approximately 1,024.
Apr 4, 2024	Driver assistance	TESLA MODEL 3	Belmont, CA	no impact	The contact owns a 2022 Tesla Model 3. The contact stated the Self-driving feature automatically turned on without the contact's engagement. The vehicle attempted to make unexpectedly appropriate lane changes due to traffic several times before the contact noticed it was in self-driving mode. There were no warning lights illuminated. The dealer/manufacturer was made aware of the issue and stated they sent an email with instructions regarding the self-driving mode prior to the activation of the self-driving feature. However, the contact had not seen the email and was not aware the feature was activated. The contact stated a notification was not sent to the car screen allowing the contact to read the instructions and activate the feature
Mar 28, 2024	Driver assistance	UNKNOWN UNKNOWN	Carrollton, TX	no impact	CMS NOT WORKING FAILED TO DETECT A DEER ON THE ROAD IN FRONT OF US, AUTO BRAKE SYSTEM FAILED. WE STRUCK THE DEER AND RAN OVER IT. WE TRAVELED FROM COLORADO TO AMARILLO TEXAS AND THE CRUISE CONTROL DID NOT WORK, NEITHER THE OFF THE ROAD SIDE DETECTION. AUTO HIGH BEAM ALSO STOPPED WORKING.
Feb 15, 2024	Driver assistance	TESLA MODEL S	Los Angeles, CA	no impact	The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the contact was informed by the dealer, that the computer needed to be updated from Media Control Unit 1 to Media Control Unit 2 to receive proper software updates. The contact stated the vehicle was using the latest autosteer computer software however, the infotainment was using on the Media Control Unit 1 computer which was no longer receiving software updates or safety updates. The contact stated that the computer was able to receive updates, however, the manufacturer chose not to write codes for the older computers due to the cost. The vehicle was not updated version 2022.8.10.16 to the necessary version 2023.44.30 or later due to the cost. The approximate failure mileage was 91,840.
Feb 7, 2024	Driver assistance	UNKNOWN UNKNOWN	fargo, ND	no impact	Teslas are not capable of self-driving, get these dangerous cars off the public roads [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 29, 2024	Driver assistance	TESLA MODEL 3	Austin, TX	no impact	The contact owns a 2020 Tesla Model 3. The contact stated that while driving 75 MPH at night with self-driving assist mode, the auto high beams lights engaged three times within 20 seconds. The contact stated that the driver ahead of him then decelerated and veered to the side of the road because it appeared that the contact was sending him an alert through the activation of the high beams. Additionally, the contact was pulled over by a Police Officer. The contact stated that the auto high beam feature was distracting to other drivers. The contact stated that he was unable to disengage the feature. The manufacturer was notified of the failure and informed the contact that the driver did not have control over the feature. The vehicle was not diagnosed or repaired. The failure mileage was approximately 70,000.
Dec 30, 2023	Driver assistance	UNKNOWN UNKNOWN	Raleigh, NC	no impact	Dear National Highway Traffic Safety Administration (NHTSA) Complaints Department, I hope this email finds you well. I am writing to submit a formal complaint regarding safety concerns with the Tesla Model Y's Autopilot system, specifically related to changes that were enforced by the NHTSA, which, in my opinion, have rendered the vehicle less safe than before. I'm the owner of a 2022 Model Y Long Range, and I have noticed a significant decrease in the safety and functionality of the Autopilot system since the implementation of changes influenced by the NHTSA, particularly under campaign #23V-838. I understand the importance of regulations and safety measures, but it is disheartening to see how bureaucratic decisions can inadvertently compromise the safety and effectiveness of advanced driver-assistance systems. Prior to the mandated changes, I experienced a smoother and more reliable Autopilot experience. However, since the alterations, there is now an alarming 80% chance that, when engaging the Autopilot, an immediate alert demanding attention to the road is triggered. This issue is especially vexing when I am simply deactivating/reactivating the system for routine lane changes. The primary purpose of advanced driver-assistance systems, such as Tesla's Autopilot, is to enhance safety and provide a more efficient driving experience. However, the recent modifications seem to have had the opposite effect, introducing a distracting and potentially hazardous element that was not present in the original design. I understand the necessity of regulatory oversight, but it is crucial to ensure that the implementation of such changes does not inadvertently compromise the safety of the vehicles in question. As a concerned Tesla owner, I urge the NHTSA to thoroughly review the impact of the enforced alterations and consider the unintended consequences on the safety and performance of the Autopilot system. I appreciate your attention to this matter.
Oct 19, 2023	Cruise	CRUISE LLC ADS SOFTWARE	San Francisco, CA	no impact	I was walking across Post Street by Market in downtown San Francisco when a Cruise vehicle ("Beanie") with no one in the drivers seat encroached substantially into the crosswalk despite having a red light (I was crossing with a cross signal).
Sep 21, 2023	Driver assistance	CADILLAC LYRIQ	Oro Valley, AZ	no impact	The contact owns a 2023 Cadillac Lyriq. The contact stated while driving 30 MPH, the surround vision feature failed to detect nearby objects. The contact stated that the Autonomous Self Driving warning and the Forward Collision Avoidance Adaptive Cruise Control warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V710000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 3,100.
Sep 18, 2023	Driver assistance	TESLA MODEL Y	Laguna Niguel, CA	no impact	The contact owns a 2023 Tesla Model Y. The contact stated while driving 65 MPH with the Autonomous Self Driving feature activated, the contact briefly lost control of the vehicle when the steering wheel suddenly started to wobble, and the vehicle swayed from side to side. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 975.
Jul 27, 2023	Driver assistance	TESLA MODEL 3	McMinnville, OR	no impact	The contact owns a 2022 Tesla Model 3. The contact stated that on several occasions while driving at various speeds, the “Full Self-Driving Beta” allowed the vehicle to drive unsafe. The contact stated that while in the left lane going straight through an intersection, while in a turn only lane, the vehicle inadvertently launched 45 degrees into the right lane and almost caused an accident. No warning lights were illuminated. The manufacturer was notified of the failure and performed an Over the Air (OTA) software update; however, the failure recurred. The manufacturer was notified of the failure and informed the contact that the vehicle had performed as designed. The contact stated that he disengaged the Full Self-Driving Beta. The vehicle was not repaired. The failure mileage was approximately 31,945.
Jul 10, 2023	Driver assistance	TESLA MODEL Y	San Diego, CA	no impact	The contact owns a 2023 Tesla Model Y. The contact stated while driving approximately 65-75 MPH with the Autonomous Self Driving feature and the Forward Collision Avoidance: Adaptive Cruise Control activated, the vehicle jerked and drifted into another lane. The contact stated that the message to manually drive the vehicle was displayed. The contact turned off the Autonomous Self Driving and Forward Collision Avoidance: Adaptive Cruise Control however, the vehicle experienced phantom braking 30 minutes later while driving. The contact continued driving to her destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 398.
Jun 14, 2023	Driver assistance	TESLA MODEL Y	Seattle, WA	no impact	The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 30 MPH, the vehicle attempted to turn left onto a side street while the Autonomous Self Driving feature was engaged. The contact stated that the vehicle began the left turn from the right side of the roadway and went across two lanes and into the opposite traffic lane headed in the other direction. The contact stated that the failure with the Autonomous Self Driving feature occurred several times previously at the same part of the roadway. The contact stated that the turn signal had been engaged only briefly, and no warning lights were illuminated. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The contact stated that the Autonomous Self Driving software version was "Full Self-Drive Beta 11.4.2 (2023.7.10 a 165AF53442E). The manufacturer had not been informed of the failure. The failure mileage was 27,777.
Jun 12, 2023	Driver assistance	TESLA MODEL Y	Yuma, AZ	no impact	The contact owns a 2023 Tesla Model Y. The contact stated while driving 70 MPH with the Adaptive Cruise Control or Autonomous Self Driving feature activated, the vehicle experienced phantom braking. No warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,008.
Jun 5, 2023	Driver assistance	TESLA MODEL S	Pittsburg, CA	no impact	The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA Campaign Number: 23V085000 (Steering, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to make right and left turns as signaled by the software. The manufacturer was made aware of the issue and the failure. The approximate failure mileage was 64,000. Parts distribution disconnect.
Apr 24, 2023	Driver assistance	TESLA MODEL 3	Reno, NV	no impact	The contact owns a 2019 Tesla Model 3. The contact stated that while driving at various speeds with the Autonomous Self Driving or Adaptive Cruise Control feature activated, the vehicle experienced phantom braking, causing the vehicle to abruptly stop in the middle of the roadway. The contact stated that the failure had occurred on several occasions without any other vehicles or objects nearby. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 28,000.
Apr 17, 2023	Driver assistance	TESLA MODEL Y	Palo Alto, CA	no impact	The contact owns a 2023 Tesla Model Y. The contact stated while driving 75 MPH with Self Driving feature activated, the vehicle experienced phantom braking and abruptly decelerated to 35 MPH. The contact stated that there was no vehicle or object in front of the vehicle. The contact stated that the failure reoccurred several times. The contact stated that the initial failure occurred after a software update was remotely completed the day before. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 4,500. The consumer stated the manufacture was notified on 04/17/23.
Mar 31, 2023	Driver assistance	TESLA MODEL Y	South Jordan, UT	no impact	The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 70 MPH with the Autonomous Self Driving feature activated, while attempting to make a lane change, the vehicle was independently self-correcting back into the original driving lane. Additionally, while driving with Autonomous Self Driving feature activated, the vehicle experienced phantom braking and the vehicle stopped in the middle of the highway. The contact stated that there were no obstacles in front of the vehicle to cause the vehicle to experience the phantom braking. The contact also stated that the "Emergency Lane Departure Avoidance" failed to function correctly and would overcompensate when the vehicle made slight lane adjustments. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the Autonomous Self Driving and Emergency Lane Departure Avoidance features be deactivated. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 6,900.
Mar 22, 2023	Driver assistance	TESLA MODEL Y	Overland Park, KS	no impact	The contact owns a 2023 Tesla Model Y. The contact stated that while driving approximately 62 MPH with the autopilot mode activated, the vehicle experienced phantom braking. There were no warning lights illuminated. The manufacturer was not made aware of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 3,000.
Mar 15, 2023	Driver assistance	NISSAN SENTRA	Papillion, NE	no impact	The contact owns a 2020 Nissan Sentra. The contact stated that while driving at approximately 20 MPH, the self-driving feature inadvertently activated, and the vehicle experienced phantom braking. The traction control warning light was illuminated. Additionally, the key fob was not detected while inside the vehicle. The display screen intermittently went blank while driving. The vehicle was taken to the dealer, where the crash collision sensor and speed limit camera were replaced; however, the failure recurred. The vehicle was then taken to Woodhouse Nissan (7801 Nebraska Dr, Bellevue, NE 68005) where the key fob was replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.
Mar 13, 2023	Driver assistance	BMW X5	Phoenix, AZ	Crash	The contact owned a 2022 BMW X5. The contact stated that while driving at unknown speeds in self-driving mode, it crashed into the rear of a disabled Ford Utility van. The contact sustained a cracked clavicle and medical attention was provided. A police report was filed. All the air bags were deployed. There was no reported fire. The vehicle was towed to an impound yard. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 18,000. The insurance deemed the vehicle a total loss.
Mar 9, 2023	Driver assistance	TESLA MODEL Y	Middleton, WI	no impact	The contact owns a 2023 Tesla Model Y. The contact stated while driving 40 MPH with the Autonomous Self Driving feature activated, the vehicle abruptly stopped without warning. The contact was then able to accelerate, and the vehicle started operating normally. The vehicle was not diagnosed. The dealer was contacted, and the dealer stated that should the failure recur, the vehicle needed to be diagnosed. The manufacturer was contacted, and the manufacturer stated that the vehicle needed to be diagnosed. The failure mileage was 1,250.
Feb 22, 2023	Driver assistance	MAZDA CX-3	Diamond Bar, CA	no impact	The contact owns a 2019 Mazda CX-3. The contact stated while driving approximately 60 MPH, while making a lane adjustment to the left, the automated lane departure system overcorrected the steering to the right. The contact stated that the failure was intermittent however, the failure had begun to occur at slower speeds. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the steering shaft needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 29,056.
Feb 17, 2023	Driver assistance	TESLA MODEL Y	Foresthill, CA	no impact	The contact owns a 2022 Tesla Model Y. The contact stated that while in Autonomous Self Driving mode and in manual driving mode with the Adaptive Cruise Control engaged with speeds set to 70 MPH or higher, the vehicle experienced phantom braking. There were no warning signs illuminated. The failure was self-corrected, but then recurred. The failure had occurred approximately 9 times. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 10,977.
Feb 17, 2023	Driver assistance	TESLA MODEL Y	Marietta, PA	Crash	The contact's client owns a 2021 Tesla Model Y. The contact stated while they were driving approximately 50-55 mph with the vehicle in self-drive mode, the vehicle veered to the left and crashed into a guard rail. There were no warning indicator lights illuminated. There were no reported injuries, air bag deployment, or fire. A police report was filed. The vehicle was towed to an unknown location. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.
Feb 13, 2023	Driver assistance	TESLA MODEL 3	Lake Worth Beach, FL	no impact	The contact owns a 2023 Tesla Model 3. The contact stated that while at a red light with the autonomous self-driving feature activated, the vehicle in front made a right turn while the light was still red, and the vehicle inadvertently accelerated. The contact depressed the brake pedal to stop the vehicle. The failure occurred without warning. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 3,400.
Feb 10, 2023	Driver assistance	CHRYSLER PACIFICA PLUG-IN HYBRID	CHICAGO, IL	no impact	2019 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 23V-010. THE CONSUMER STATED THE REMEDY FOR THE RECALL UPDATING THE PIM SOFTWARE UPDATE OPPOSED TO REPAIRING THE WIRE HARNESS IS UNSATISFACTORY.
Feb 8, 2023	Driver assistance	TESLA MODEL 3	Albuquerque, NM	no impact	The contact owns a 2019 Tesla Model 3. The contact stated that on several occasions while driving the cruise control or auto pilot activated, the vehicle experienced phantom braking with a beeping sound coming from the vehicle with a manual control warning message appearing on the infotainment screen. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 28,000.
Feb 2, 2023	Driver assistance	TESLA MODEL Y	ANN ARBOR, MI	no impact	I would like to report a safety issue with the Tesla Model Y 2021 about its "phantom braking" behavior in FSD-Beta mode. While driving on I-94 E, I was overtaking a Semi trailer, when suddenly the brakes were deployed and the the speed went from 76 MPH to 63 MPH in the blink of an eye. I was very fortunate that no other car was trailing behind me which would have caused a disastrous accident.
Dec 19, 2022	Driver assistance	TESLA MODEL 3	Fort Collins, CO	no impact	The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the front driver's side and passenger's side windows failed to operate as needed intermittently. There was no warning light illuminated. The vehicle was taken to Tesla Service Center where it was diagnosed that the failure was related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that he had been receiving notifications on the center display indicating that the visual ability of the camera on the front driver's side of the vehicle was faulty. The manufacturer was made aware of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.
Dec 7, 2022	Driver assistance	TESLA MODEL 3	Groton, CT	no impact	The contact owns a 2020 Tesla Model 3. The contact stated that while driving at an undisclosed speed on the highway, the vehicle was experiencing phantom braking. The contact stated that the failure reoccurred while driving at various speeds with the cruise control or while using the autonomous self-driving feature. The contact stated that the battery warning light was illuminated. The vehicle was not taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Nov 28, 2022	Driver assistance	TESLA MODEL Y	Denver, CO	no impact	The contact owns a 2023 Tesla Model Y. The contact stated while driving 75 MPH, the vehicle experienced phantom braking. The contact stated no warning light was illuminated. The contact stated he had experienced the failure three times within two days. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 500.
Nov 21, 2022	Driver assistance	TESLA MODEL Y	Royal Oak, MI	no impact	The contact owns a 2022 Tesla Model Y. The contact stated while driving 60 MPH, he experienced "phantom braking" and the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with a computer failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 1,500.
Sep 26, 2022	Driver assistance	TESLA MODEL S	Lubbock, TX	no impact	The contact owns a 2021 Tesla Model S. The contact stated while driving 70-75 MPH with the Autonomous Self-Driving feature activated, the vehicle experienced phantom braking on numerous occasions. The dealer was made aware of the failure and informed the contact that the vehicle performed as designed. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to the Full Self-Driving (FSD) Beta 10.69.2.2 software update. The failure mileage was 17,102.
Sep 16, 2022	Driver assistance	TESLA MODEL 3	Glendale, WI	no impact	The contact owns a 2022 Tesla Model 3. The contact stated that while driving with the Adaptive Cruise control activated or while using the Autonomous Self-Driving feature, the vehicle experienced phantom braking in some areas with a posted Speed Limit. The dealer and the manufacturer were made aware of the failure and opened a case. The contact was instructed to reboot the vehicle. The contact performed the reboot several times however, the failure persisted. The failure mileage was approximately 2,000.
Sep 15, 2022	Driver assistance	TESLA MODEL S	Starkville, MS	no impact	The contact owns a 2021 Tesla Model S. The contact stated while driving 72 MPH with the autonomous self-driving feature activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 56,292.
Sep 12, 2022	Driver assistance	BMW IX	San Antonio, TX	no impact	The contact owns a 2022 BMW IX. The contact stated that under certain circumstances, while driving approximately 65 MPH, the automatic safety feature indicated a false emergency stop. The contact stated that while at a stop light, the vehicle made a false detection and the Interrupted Assisted Driving warning light illuminated indicating that the contact’s hands were not on the steering wheel; however, the contact stated that his hands were positioned at the bottom of the steering wheel. The contact then stated that he had to increase acceleration to override the system when the vehicle then engaged the automatic braking system. The contact stated that he navigated the vehicle off the road to shut off the engine. The contact then stated that he was able to reboot the system and took the vehicle to the dealer where the assisted plus was disengaged, and the contact was advised to call the NHTSA Hotline. The contact stated that the dealer was not equipped to diagnose the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.
Sep 2, 2022	Driver assistance	TESLA MODEL 3	Denver, CO	no impact	The contact owns a 2022 Tesla Model 3. The contact stated while driving 70 MPH with the self-driving assist feature activated, the vehicle experienced phantom braking. The contact stated that the failure occurred approximately 6-10 times within 7 hours. The contact stated that the failure reoccurred 4 times within 4 hours while driving with self-driving assist and auto-steer mode the following day. The contact notified a Tesla Service Center who informed him to submit a service request online. The contact submitted a service request online and later received a remote diagnostic test report stating that no hardware issues were found and the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,200.
Aug 23, 2022	Driver assistance	TESLA TESLA	WASHINGTON, DC	no impact	CONSTITUENT QUESTIONS THE SAFETY OF TESLAS FLAGSHIP FEATURE AND DEMANDS A FEDERAL BAN OF FSD, BATTERY FIRES AND SOFTWARE LOCKS.
Aug 17, 2022	Driver assistance	MERCEDES-BENZ AMG CLS53	Los Angeles, CA	no impact	The contact owns a 2021 Mercedes-Benz AMG CLS53. The contact stated that she drove the vehicle for two seconds when the active brake assist inadvertently engaged without warning. The failure occurred on numerous occasions. Additionally, the contact stated that the screen interactive system failed to properly operate, and without warning the screen illuminated then failed on numerous occasions. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that she manually disengaged the active brake assist to prevent future accidents. The manufacturer was notified of the failure but no further assistance was provided. The failure mileage was approximately 6,890
Aug 3, 2022	Driver assistance	TESLA MODEL S	Walnut Creek, CA	no impact	The contact owns a 2020 Tesla Model S. The contact stated while driving approximately 70 MPH in the left lane on the highway, a vehicle approached on the right side of the roadway and the Forward Collision Avoidance: Emergency Automatic Braking feature activated and slowed the vehicle to 20 MPH. The contact disengaged the semi-autonomous auto pilot and brought the vehicle back up to highway speeds. The contact was not aware of any warning light being illuminated. The contact had not taken the vehicle to a local dealer to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,500. The consumer stated this is the fourth time the car has slammed the brakes on by itself.
Jul 14, 2022	Driver assistance	JEEP RENEGADE	Wichita, KS	no impact	The contact owns a 2015 Jeep Renegade. The contact stated while driving approximately 10 MPH and attempting to accelerate, the vehicle failed to respond. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and diagnosed with a software failure. The vehicle was not repaired; however, two rotors, wheel bearings, and motor mounts were replaced. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Jun 29, 2022	Driver assistance	TESLA MODEL 3	Chandler, AZ	no impact	The contact owns a 2021 Tesla Model 3. The contact stated while driving approximately 65 MPH with the self-driving feature activated, the vehicle experienced phantom braking. There was no warning light illuminated. The contact stated that there were no other vehicles nearby in the lane. Additionally, the contact was unaware of any shadows or anything else in the lane. The contact stated that the vehicle slowed down and then resumed a higher speed. The contact stated that he disengaged the self-driving feature and manually drove the vehicle. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact stated that he attempted to notify the manufacturer thru the vehicle App but was unable to leave a full detailed report. The approximate failure mileage was 10,445.
Jun 10, 2022	Driver assistance	TESLA MODEL Y	Philadelphia, PA	no impact	The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 50-60 MPH with the self-driving feature activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.
Jun 10, 2022	Driver assistance	TESLA MODEL Y	Bradenton, FL	no impact	The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 75 MPH with the cruise control activated, the vehicle experienced phantom braking and stopped completely. The contact stated that there were no other vehicles nearby during the failure. The contact depressed the accelerator pedal and the vehicle responded after several attempts. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,700.
Jun 6, 2022	Driver assistance	TESLA MODEL 3	Henderson, NV	no impact	The contact owns a 2021 Tesla Model 3. The contact stated while driving 70 MPH with the cruise control activated, the vehicle applied the brakes independently. The contact stated no warning light was illuminated. The contact stated he experience the failure three times while using the cruise control feature that same day. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 7,000.
Jun 3, 2022	Driver assistance	TESLA MODEL Y	Lake Quivira, KS	no impact	The contact owns a 2022 Tesla Model Y. The contact stated that while driving 72 MPH with the self-driving feature activated, the vehicle experienced phantom braking causing the speed of the vehicle to abruptly decrease. The contact indicated that the failure had occurred on eight separate occasions while driving on the highway the same day with no other vehicles nearby to cause the system to activate. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The VIN was not available. The failure mileage was 1,000.
Jun 3, 2022	Driver assistance	TESLA MODEL S	Manhattan Beach, CA	no impact	The contact owns a 2018 Tesla Model S. The contact stated that while driving at an undisclosed speed with the Self-Driving feature activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.
Jun 3, 2022	Driver assistance	TESLA MODEL Y	King William, VA	no impact	The contact owns a 2021 Tesla Model Y. The contact stated while driving 60 MPH with the adaptive cruise control activated, the vehicle experienced phantom braking. The contact stated that the speed was then reduced to approximately 35-40 MPH inadvertently, and then resumed the set speed. There were no warning lights illuminated. The contact stated that there were no other vehicles or objects nearby to cause the failure. The contact stated that the failure had been reoccurring while driving in self-driving and adaptive cruise control modes. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,100.
May 6, 2022	Driver assistance	TESLA MODEL 3	Alexandria, VA	no impact	The contact owns a Tesla Unavailable. The contact stated while driving 10 MPH in the parking lot he notice an unexpected increase in the amount of acceleration. The contact pulled over in the parking lot and turned the vehicle off then restarted and safely drove off. There was no warning light. The contact did not take the vehicle to a dealer or an independent mechanic. the vehicle was not repaired. The manufacturer was not notified. The mileage was 36,000
Apr 21, 2022	Driver assistance	TESLA MODEL S	San Jose, CA	no impact	The contact owns a 2015 Tesla Model S. The contact stated that the camera behind the rearview mirror overheated after driving for approximately 6 hours. Additionally, the other cameras became inoperable. The auto pilot lost vision of the line and drove over the line. The contact stated that the auto connection disconnected. The contact stated that after the computer cooled down the system operated as designed. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000. The consumer stated he resolved the issue. The problem was a faulty cable.
Apr 13, 2022	Driver assistance	TESLA MODEL Y	Las Vegas, NV	no impact	The contact owns a 2021 Tesla Model Y. The contact stated while driving 80 MPH, the self-driving feature independently activated and the vehicle decelerated to 50 MPH inadvertently within several seconds. There were no warning lights illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 8,480.
Apr 8, 2022	Driver assistance	TESLA MODEL 3	Covington, KY	no impact	The contact owns a 2021 Tesla Model 3. The contact stated while her son was driving 70 MPH on autopilot, the vehicle independently decelerated to 45 MPH. The contact stated no warning light was illuminated. The driver was able to continue driving to his destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 8,900.
Apr 7, 2022	Driver assistance	UNKNOWN UNKNOWN	Minneapolis, MN	no impact	The City of Rochester, MN is testing two small autonomous shuttle buses in the downtown area around the Mayo Clinic. At around 3:30pm on 4/4/2022 I was driving northbound on 3rd Ave. SW (which is a one way) approaching W. Center Street. I was in the right lane, and one of the autonomous shuttle buses was in the lane next to me, on my left. As we neared the intersection with W. Center Street, while it was still next to my car, the shuttle began to turn into my lane. The shuttle buses have a maximum speed of only 15 mph so I was able to accelerate a little and get out of its way, so it wasn't all that dangerous and there was no contact. I thought it should be mentioned anyway, hopefully this can be used as friendly feedback to help them fine-tune safe operation of the shuttle buses.
Mar 18, 2022	Driver assistance	TESLA MODEL X	Bloomington, IL	no impact	The contact owns a 2020 Tesla Model X. The contact stated while driving 45 MPH with the Self Driving feature activated, the contact was unable to disengage the feature by tapping on the brake pedal. Approximately 5 to 10 minutes later, the vehicle lost motive power and stalled without warning. The contact scheduled an upcoming appointment with the dealer for the vehicle to be diagnosed. The vehicle was not yet repaired. The manufacture was informed of the failure. The failure mileage was 50,000.
Mar 15, 2022	Driver assistance	TESLA MODEL Y	Monument, CO	no impact	The contact owns a 2022 Tesla Model Y. The contact stated while driving 70 MPH with the Self Driving feature activated, the vehicle experienced phantom braking. The dealer was made aware of the failure and informed the contact that the vehicle was in learning mode and needed a software update. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50.
Mar 8, 2022	Driver assistance	TESLA MODEL Y	View Park-Windsor Hills, CA	no impact	The contact owns a 2022 Tesla Model Y. The contact stated while driving at 65 MPH with the Self-Driving features activated, the vehicle experienced phantom braking. There were no warning lights illuminated. The contact stated that were no other vehicles or objects nearby. The contact depressed the accelerator pedal and the vehicle increased in speed and the contact continued to drive the vehicle. The contact stated that the failure had been occurring several times per day while using the Self-Driving feature. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000. The consumer stated the phantom braking was only experienced in auto pilot mode. After notifying tesla updates were made and the problem was resolved.
Mar 4, 2022	Driver assistance	CHEVROLET BOLT EV	MIAMISBURG, OH	no impact	CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO ISSUES WITH SOFTWARE UPDATES. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME DEVELOPING A PERMANENT FIX FOR THE SAFETY RECALL.
Mar 2, 2022	Driver assistance	TESLA MODEL X	Pagosa Springs, CO	no impact	The contact owns 2020 Tesla Model X. The contact stated while using the self-driving feature or the cruise control, the vehicle would brake independently. The contact stated an unknown warning light was illuminated. The contact stated he had experienced the failure on multiple occasion. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure by the App. The failure mileage was approximately 10,000. The VIN was not available.
Mar 2, 2022	Driver assistance	TESLA MODEL Y	Youngstown, OH	no impact	The contact owns a 2022 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control or autopilot activated, the vehicle experienced phantom braking. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact to press a button on the steering wheel to submit a bug report. The failure mileage was approximately 100.
Feb 25, 2022	Driver assistance	TESLA MODEL Y	Spokane, WA	no impact	The contact owns a 2021 Tesla Model Y. The contact stated that while driving at various highway speeds with either the cruise control or self-driving feature activated, the vehicle would independently brake without warning. The contact spoke with the service center about the failure and was informed that they were aware of the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Feb 22, 2022	Driver assistance	TESLA MODEL 3	San Luis Obispo, CA	no impact	The contact owns a 2021 Tesla Model 3. The contact stated while driving on autopilot at 60 MPH, the vehicle applied the brake independently. The contact stated no warning light was illuminated. The contact stated he had experienced the failure multiple times. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 2,000.
Feb 20, 2022	Driver assistance	TESLA MODEL Y	Hopkinton, MA	no impact	Phantom braking. When car is on autopilot the car suddenly brakes. It’s happening a lot when I’m driving back from work. I drive 72 miles one way to work on Mondays and some Fridays. On one day it did breaks 3 times with no object in sight. Glad I’m not rear ended
Feb 18, 2022	Driver assistance	TESLA MODEL 3	Simi Valley, CA	Crash	The contact owned a 2019 Tesla Model 3. The contact stated that while driving at 57 MPH during rainy weather conditions, when hitting a puddle the vehicle then drastically slowed down and fishtailed veering to the left. As a result, the contact crashed into the divider. The air bags deployed. A police report was filed. The vehicle was towed to a AAA center where it was confirmed a total loss. The contact mentioned that the failure could be related to Phantom Braking. The manufacturer was not informed of the failure. The failure mileage was 27,140. It was determined that there was no phantom braking at the time of the accident. Consumer stated he would like to withdraw the complaint.
Feb 18, 2022	Driver assistance	TESLA MODEL 3	Mountainside, NJ	no impact	The contact owns a 2018 Tesla Model 3. The contact stated while driving 55 MPH with the Autonomous Self Driving function engaged, the vehicle would intermittently brake. The contact stated that the failure only occurred while on autopilot. There were no warning lights illuminated. The contact stated that the failure was erroneous because there was no other vehicle in close proximity. The local dealer was contacted and it was confirmed that the failure was common however, there was no current fix. The vehicle was not repaired. The contact stated that the manufacturer was not notified of the failure. The failure mileage was 28,000.
Feb 17, 2022	Driver assistance	TESLA MODEL Y	Richmond, KY	no impact	The contact owns a 2021 Tesla Model Y. The contact stated while driving 55 MPH in autopilot mode, a truck in the middle passing lane going in the opposite direction, approached the vehicle, and the vehicle stopped abruptly. There was no warning light illuminated. The contact continued to drive the vehicle. The contact stated that the failure reoccurred while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 300.
Feb 16, 2022	Driver assistance	TOYOTA RAV4	WINSTON, GA	Crash	Lane keeping assistance over corrected and caused an accident that resulted in total loss of my vehicle. My tire crossed white line , I was trying to gradually adjust to keep from over correcting. The lane keeping assistance caused the steering to pull in the opposite direction and would not allow me to correct. The more I tried to get back in the lane the harder the lane assistance pulled in the oppposite direction. It ultimatley jerked the steeing wheel in the opposite direction a caused me to hit a tree head on.
Feb 14, 2022	Driver assistance	LAND ROVER RANGE ROVER	NEW YORK, NY	no impact	LAND ROVER. CONSUMER WRITES IN REGARDS TO SOFTWARE DEFECT.
Feb 10, 2022	Driver assistance	TESLA MODEL 3	Apple Valley, MN	no impact	On trip from Grand Island NE to Pueblo CO on Colorado state Hwy 76 when driving at highway speeds the auto steer function repeatedly (at least 8 occurrences) invoked emergency braking for no apparent reason. This occurred during daylight hours, in brilliant sunshine, on clear and dry road conditions with no other vehicles in the vicinity, in both the right and left lane. In some cases the car would brake upon cresting a slight rise where the horizon is not visible until the vehicle is at the top of the rise. In another case there was highly reflective silver steel guard rails on both sides of the road. Also experienced phantom braking when there was identical signage on both sides of the road at about head height of a person. We also experienced occurrences on flat sections of road with no signage. The braking is unpredictable and severe enough to cause a rear end collision If a vehicle had been behind us during any of the events we experienced.
Feb 3, 2022	Driver assistance	TESLA MODEL 3	Albany, OR	no impact	I was driving on a two lane road using auto pilot. I was going 55mph when all of a sudden my car slammed on the brakes down to 32mph as a school bus approached us. There was no reason to brake. The school bus never entered my lane. If a car had been following me closely I would have been rear ended for a system malfunction. Very scary.
Feb 3, 2022	Driver assistance	TESLA MODEL 3	Denver, CO	no impact	Phantom Braking occurs often and cannot use the autopilot.
Feb 3, 2022	Driver assistance	TESLA MODEL X	Palm Springs, CA	no impact	The contact owns a 2018 Tesla Model X. The contact stated while driving at various speeds in self driving mode, the vehicle would experience phantom braking during events when a vehicle was not in front of the contact’s vehicle. The contact spoke to a dealer and they informed the contact that they were unable to assist. The manufacturer was not informed of the failure. The failure mileage was approximately 31,000.
Feb 2, 2022	Driver assistance	UNKNOWN UNKNOWN	Stafford, VA	no impact	I want to know when it became ok for Tesla to involve me, my wife, my kids, and other unsuspecting drivers in their beta test of their fully automated driving? I read an article in the Washington Post today about a Tesla recall due to cars in Fully Automatic mode rolling through stop-signs and I couldn't believe my eyes. I'M ON THESE ROADS, how does Musk get away with testing his software on any road that doesn't include ONLY people who have signed on to be a part of the test? I don't agree to participate in this beta test and I don't think it's fair for Tesla to test their software out on unsuspecting people. There was a commenter on the WaPo article today who said his car, in "Beta Mode" tried to pass a stopped school-bus with the lights on. What the hell makes this ok on public streets? For reference: https://www.washingtonpost.com/technology/2022/02/02/tesla-phantom-braking/ https://abcnews.go.com/Technology/wireStory/tesla-recall-full-driving-software-runs-stop-signs-82596066 As a motorist, i should not be finding out about this in the news. I DO NOT CONSENT to being a part of Musk's little experiment. So something or you'll be named in the lawsuit when someone gets hurt.
Jan 27, 2022	Driver assistance	TESLA MODEL 3	Gainesville, GA	Crash	The contact owns a 2020 Tesla Model 3. The contact stated that while driving on the right side of the road at 35-45 MPH, on autopilot mode with a passenger in the front passenger seat, the vehicle drove off the road independently and crashed into a tree. The air bags failed to deploy. There were no warning lights illuminated. The contact's face hit the steering wheel. The contact sustained a black eye with laceration, bruised ribs, head, neck and back pain, sprained left ankle, bruises on her thigh, may have sustained nerve damage on the right side of the face that hit the steering wheel and sciatic nerve damage on the right side of her body. The occupant of the front passenger seat sustained neck, back and clavicle injuries. The contact sought medical assistance the next day. The vehicle was towed to a tow lot, then it was towed to a Tesla certified specialist body shop. A police report was filed. The contact has not been able to get a hold of the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was 55,000.
Dec 28, 2021	Driver assistance	TESLA MODEL 3	Naples, FL	Crash	On November 30 at 6pm I was driving north on I-75 in the Tampa area with Navigate on Autopilot activated. I was in the middle lane, it was dark, and there was lots of traffic. My screen asked me to confirm the autopilot request to move to the left lane. I tapped the stalk to confirm. I did not look in the left lane and was not controlling the steering, though my hands were on the wheel. The car immediately turned into the left lane and side swiped a police vehicle. Nobody was injured and the damage to both cars was minor. Previously I had received alerts that my left pillar camera was "blocked", but the alerts went away, so I assumed that there was no problem. When the alerts appeared, auto steer was deactivated, but when the alerts went away auto steer worked again. I do not remember when the first alert appeared, but probably earlier in November 2021. Subsequently, the alerts have appeared and disappeared. I have requested service from Tesla, but the appointment is scheduled for next month. The officer in the police vehicle and two other officers who came to the scene looked at my vehicle and took pictures. I received accident report, Crash Number [XXX] from Hillsborough County Sheriff's Office (Case Number[XXX]), but no citation. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Nov 1, 2021	Driver assistance	TESLA TESLA	PORTSMOUTH, VA	no impact	TESLA MODEL 3 AND Y. CONSUMER WRITES IN REGARDS TO AUTO PILOT AND FULL SELF DRIVING SOFTWARE. THE CONSUMER STATED THAT WHILE TEST DRIVING THE TESLA MODEL Y, THE VEHICLE INDEPENDENTLY ACTIVATED THE AUTOPILOT FEATURE. THE CONSUMER STATED WHILE ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE ATTEMPTED TO TURN INTO THE RIGHT LANE. THE CONSUMER HAD TO YANK THE STEERING BACK IN THE CORRECT DIRECTION IN ORDER OVERRIDE THE COMMAND.
Oct 8, 2021	Driver assistance	FORD F-150 HYBRID	Foley, AL	Crash	The contact's father owned a 2021 Ford F-150. The contact stated that while his father was driving at 75-80 MPH on self-driving mode, the electronic steering wheel inadvertently locked, causing him to lose control of the vehicle and the vehicle crashed into an exit sign on the interstate. The air bags deployed. Then, the vehicle accelerated uncontrollably 260 yards and crashed into a tree where the vehicle came to a stop. A police report was filed. The contact stated his father sustained injuries and was transported out of the vehicle to the hospital by emergency units. The contact stated his father deceased 4 hours later. The vehicle was towed to a tow lot, where it was totaled. The manufacturer was made aware of the failure. The approximate failure mileage was 2,000.
Jun 11, 2021	Driver assistance	TESLA MODEL 3	Louisville, KY	no impact	The contact owns a 2018 Tesla Model 3. The contact stated while using driving and with the Full self-driving feature activated, the vehicle nearly crashed into other parked vehicles. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 21,389.
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What owners of the same cars complain about

Complaint volume against each production vehicle a robotaxi fleet is built on. An operator inherits this record with the platform, whatever its own software does.

Counts are every complaint filed against that make and model across all model years, not only the years a fleet runs. Read them as the size of the base vehicle's public record, not as a defect rate.

TOYOTA PRIUS	15,597
TOYOTA SIENNA	10,847
CHRYSLER PACIFICA	10,711
TESLA MODEL Y	7,447
TOYOTA HIGHLANDER	7,169
HYUNDAI IONIQ 5	2,138
JAGUAR I-PACE	325
LUCID GRAVITY	29
No rows match this filter.

What a complaint is, and is not

How to read an unverified report.

Anyone can file one, about any vehicle, at any time. Nothing is checked before it is published, no company is asked to respond, and the person filing is not under oath. A complaint is an allegation, and a cluster of them is a signal worth investigating rather than a finding.

What makes them worth holding is that they are the only channel in this entire product that the operator does not control. Every crash report, mileage figure, disengagement count and permit filing elsewhere on this site was written by the company being described. These were written by the people it drove past.

The volume is small and the series is young, so read the direction rather than the level. For the operator’s own account of the same vehicles see the collision profile and the California record; for the defect history attached to the base vehicles, platform recalls.